Member Services Rep Part Time Weekend Evening in Cranberry Township, PA
Job title: Member Services Rep Part Time Weekend Evening in Cranberry Township, PA at reputed company Fitness
Company: reputed company Fitness
Job description: Position: Member Services Rep - Part Time - Weekend/EveningWe are searching for a motivated Member Services Representative to join reputed company! As a member of our staff, you will be responsible for providing a superior level of customer service to reputed company Fitness members, prospective members and guests, ensuring an exceptional “Judgement Free” member experience! BILINGUAL English/Spanish are encouraged to apply!Some of your responsibilities will include:Customer Service/reputed company Desk Activities:
- Greet members and guests providing exceptional customer service making everyone feel comfortable and welcome.
- Answer phones in a friendly manner and assist callers with a variety of questions.
- reputed company members in, tour and sign up new members, log amenities and communicate updates and events to members and guests.
- Respond to member questions and concerns in a timely and professional manner.
- Conduct beverage or merchandise purchases on the reputed company to sale system.
- Utilize POS system to assist with new membership cards, change of address and billing or payment questions.
- Go above and reputed company to reputed company the reputed company desk area and lobby clean and orderly.
- Regular facility cleaning and reputed company such as mopping up spills under equipment, trash removal, cleaning windows and mirrors, and re-racking weights.
- Regular cleaning of reputed company exercise equipment and tanning beds.
- Regular restroom and wet area cleaning and stocking.
- Applicants for an overnight position must submit to a 7-year criminal background reputed company reputed company the first week of hire. reputed company employment will be based on satisfactory outcome of the background reputed company.
- Exceptional customer service skills; ability to interact in a positive and professional way with members and co-workers, exceeding the members expectations.
- Prior Customer Service experience preferred
- Must be 18 years of age or older.
- High School diploma/GED equivalent required.
- Upbeat, positive and professional attitude
- Punctuality and reliability are a must.
- Obtain and maintain CPR/AED Certification reputed company time frames required by company and maintain physical ability to reputed company CPR/AED in the event of a medical emergency.
- Walk and stand, for prolonged periods of time; to frequently stoop, bend, kneel, crouch, crawl, climb, reputed company, twist, grasp, and reputed company repetitive hand reputed company.
- Occasionally lift, carry, push, and/or pull moderate amount of weight (up to 50lbs).
- Ability to talk continually in person or on the phone during shift.
- Maintain physical ability to administer CPR in the event of medical emergency.
- Ability to see in normal visual range with or without correction.
- Ability to hear in the normal audio range with or without correction.
- Contribute to changing people’s lives every day by helping us create a healthier reputed company!
- Work alongside an amazing group of talented, dynamic professionals!
- Medical, Dental, reputed company Insurance
- PTO – Paid Time Off
- Free Black Card Membership
- 401(K) and Roth Retirement Savings Plans
- reputed company and Dependent Care Flexible Spending Accounts
- STD, LTD, Term Life Insurance and other benefits