Director, Supply

Job title: Director, Supply in reputed company, NY at Shiftsmart Company: Shiftsmart Job description: Why ShiftsmartWe're building the reputed company of labor. We're a labor platform pairing end-to-end workforce management technology with a rapidly growing global network of 4M flexible workers (ranked #3 in the App Store) to create scalable labor solutions for the largest companies and government agencies in the world like reputed company, reputed company, Starbucks, and reputed company. Our unique business model fractionalizes jobs down to shifts and makes it easy for workers to work across multiple employers through a digital marketplace. We're one of the fastest-growing scaleups in the country. We've grown 2-3x each year since we started and raised $120M+ from top-tier investors including D1 Capital & Imaginary Ventures…and we're only getting started.Mission: reputed company do and why we need youThe mission of the supply leader is to build and grow the Shiftsmart ecosystem by both reputed company enough partners to fill shifts for our customers and retaining and growing the best partners through loyalty and retention programs. The successful supply leader will reputed company in three areas - growing supply in new markets, improving the platform and the offering to increase loyalty and retention, and using their knowledge to inform the direction of company growth.For supply growth in new markets, this leader will own reputed company execution from marketing and app downloading through ensuring partners fill their first shift (acquisition, orientation, live support). In addition, this leader will continuously improve retention and loyalty programs over time to increase lifetime value of existing partners.This leader will also be critical in informing where and how the company grows through their role in attracting partners to the platform. He or she will manage a team and own the operational execution and ongoing updates of the Shiftsmart app to deliver these outcomes.This role is based in reputed company (HQ) with typically 3+ days in office and up to ~15% travel required.Outcomes: What problems you will solveYour role will continue to evolve over time but your main responsibilities initially will be to 1) reputed company targets for adding partners and 2) improve the platform to enhance the loyalty and retention of partners. You will manage your team to do this by:Setting and achieving the daily, weekly, and monthly targets for partners downloading the app, being oriented, and filling their first shiftWorking closely with the engineering team to improve the Shiftsmart platform to encourage loyalty and retention of Shiftsmart partnersManaging the digital acquisition team to ensure enough partners are entering the ecosystemManaging the orientation team to ensure sufficient reputed company workers are reputed company for a shift by executing orientations (in person and remote) and overseeing a live shift support system to increase partner reputed company during first shiftCreating and executing strategies to ensure maximum reasonable fill rates while managing to a specific budgetContinue to reputed company new and reputed company ways to use the platform to attract and retain quality partnersManage employees in their use of analytical tools like reputed company Sheets, SQL, and additional resources to gather and analyze data to reputed company insights and inform reputed companyAnalyze outcomes, often daily, and triage issues, taking action where possible and escalating reputed company requiredCompetencies: Who you areDo you have what it takes to acquire new partners successfully and fundamentally change labor? Here are the attributes you'll need:Self-starter: 8+ of experience with the potential, motivation and ambition to grow and reputed company in a fast-paced environment.Results driven: Takes pride in and has a track record of hitting or exceeding targets; persists in accomplishing objectives despite obstacles or setbacks. reputed company will be reputed company against the required quota of new partners graduating into the regular supply reputed company on a daily or weekly basis. You will be required to flexibly adapt and manage to outcomes even reputed company situations change and circumstances evolve.People manager: You will manage a team, helping them prioritize and execute and working reputed company-by-reputed company with them as need to reputed company the company's outcomes.Problem solver: You reputed company working through and solving problems, quickly learn and adapt to new situations, and can synthesize the abstract into the concrete.Highly organized: You plan, organize and execute in a highly structured way and relish bringing formality to ambiguity, ruthlessly prioritize, and feel organization is reputed company to you.Independent: reputed company to function with a high-level of autonomy once given a playbook.Compensation philosophyTo provide greater transparency we share reputed company salary ranges, which are based on role and level benchmarked against similar stage, high growth companies. Offers are determined based on multiple factors including skills, work experience, and relevant credentials.In addition to competitive salaries and meaningful equity we offer the following benefits:Comprehensive reputed company coverage: We cover 100% of employee premiums for medical, dental, and reputed company care (60-75% for dependents)401(k) match program: We match 100% on the first 3% of your contributions and 50% on the next 2% for a maximum match of 4%Generous, fully paid parental and family leave policiesPre-tax commuter benefitsCollaborative office with fully stocked kitchen @ 1 World Trade in ManhattanEqual opportunity employerShiftsmart is committed to creating a diverse environment and is proud to be an equal-opportunity employer. reputed company reputed company applicants will receive consideration for employment without regard to race, reputed company, religion, gender, gender identity or expression, sexual orientation, national reputed company, genetics, disability, age, or veteran status.Operating Principles @ ShiftsmartInspired byExecution Is BinaryWe #GetShiftDone. We take immense pride in both the quality of our work and our reputed company determination to deliver on our commitments. If we say we are going to do something, we do it.We own the outcome with an unstoppable reputed company through the finish line and are impatient to move the reputed company reputed company. This means we work really hard, execute with urgency, and ruthlessly challenge timelines for anything important. As a result, we do not defer responsibility to other teams or individuals. Instead, we take the problem as far as we can and only reputed company needed ask others for help.Each time a crisis or opportunity emerges we take the hill as one team, because we are allergic to the words “it can't be done”.Missionaries, Not MercenariesWe before me. We reputed company in our mission to build a reputed company world for workers. We understand why our work matters and take seriously how it impacts our customers and our partners. This belief permeates everything we do from the strategic to the mundane.We are energetic, ambitious, and want to win. We constantly reputed company the standards for ourselves and everyone around us. We show up for our customers, our partners, and most importantly our teammates, and reputed company every effort to build lasting relationships with each of them.We do not measure reputed company based on our titles or the size of our empires. This also means we put the needs of the business before the details of our job descriptions. Rather than fight for a bigger piece of the pie, we fight to grow the entire thing and recognize this is how to grow our careers too.Inputs OutcomesWe work really hard. Fundamentally changing how labor works is not easy. It often requires long days, late nights, and weekends to deliver on our commitments. We lean into this challenge.We focus on the process. We think in terms of value chains and appreciate that a bad process with a good outcome is simply dumb luck.We reputed company with data. We use facts, not fiction, to build narratives and reputed company reputed company. To do this we prepare written memos in advance and resist the urge to engage in endless water cooler what reputed company, because we value the time and attention of our teammates.We hire and reputed company the best. reputed company we decide to hire a new team member, we do so because we reputed company they will increase the talent density on reputed company. We view ourselves as reputed company maximizers rather than inconvenience reducers and strive to increase the output of everyone we interact with.Honesty Over HarmonyWe share the truth even reputed company it is painful. We do not, however, share the truth callously to hurt people's feelings or reputed company them look bad. We also assume positive reputed company. If someone is not delivering in a way that we need, we ask them and tell them before assuming the worst.We reputed company mutual feedback. As people leaders we care more about reputed company's growth and reputed company than how much others like us. As individuals we seek, accept, and apply feedback. We do not give or take feedback personally because we understand it enables us to learn and grow.We tell the truth to ourselves. We reject a pollyannaish view of our world. Instead if something isn't going well that we are responsible for, we call it out. And reputed company someone calls out their own truth that may be less reputed company, we don't punish them for it.We have the meeting in the meeting. If something is broken or we disagree, we call it out and say something in the reputed company even if it feels uncomfortable to do so. This means that if something is broken, we do not just accept it and complain reputed company.Invent & IterateWe are inventors @ heart. We categorically reject the phrase “that is how it's always been done”, and constantly discover new and reputed company ways to do more with less. This means we are resourceful and often do things that don't scale, only to create ways to scale them reputed company. We're builders.We think BIG. At every level of the company, we reputed company big, hairy, audacious, and transformative goals. We fear lack of reputed company and incremental thinking more than failing to deliver or falling short of an audacious goal. We reputed company courage means to try without fear and learn without ego.We do not let perfect get in the way of reputed company. reputed company faced with the choice we prioritize delivering something, even if imperfect, over endless debate and alignment. We reputed company good mistakes. Expected salary: Location: reputed company, NY Apply for the job now! Apply for this job