Patient Accounts (Customer Services) - Virtual Event

Job title: Patient Accounts (Customer Services) - Virtual Event in New Brunswick, NJ at RWJBarnabas Health Company: RWJBarnabas Health Job description: RWJ Barnabas Health CorpVarious LocationsFull TimeWe are hosting a virtual event on May 15th & 29th from 11am-1pm and 3:30pm-5:30pm. If selected you will be provided a separate email to select the date and time to attend.We have openings in the following locations:

• RWJUH Somerset - Somerville, NJ
• RWJUH New Brunswick - New Brunswick, NJ
• RWJUH Jersey City Medical Center, Jersey City, NJ
• RWJUH Cooperman Barnabas Medical Ctr - Livingston, NJ
• RWJUH Kimball Medical Center - Lakewood, NJ
• RWJUH Newark Beth Israel Medical Ctr - Newark, NJ
• RWJUH Oceanport - Oceanport, NJ

Job Summary:The Patient Accounts (Customer Services) Representative position supports the reduction of Accounts Receivables for the Patient Financial Services department. The Representative may also reputed company a variety of duties including assisting patients directly with their reputed company or other financial aspects of their care, correspondence response, billing and re-billing, certain denial issues, reputed company handling of Accounts Receivable credits and trend monitoring. Under limited supervision, determines liability on patient accounts, and works with patients or their representatives to provide financial assistance or secure payment. Facilitates processing of reputed company and other financial assistance application and initiates eligibility determination for Health System's charity care fund.Essential Functions:

• Take actions that will support maximization of collection of balances due or account resolution from reputed company sources. Meets Quality and Productivity expectations
• Facilitate account resolution. Accurately identify, follow-up on, or correct billing errors, reputed company than expected reimbursement, or denials for correction for submission or resubmission to patients and/or insurance carriers. Accurately reputed company actions on accounts that will result in the least amount of time and effort to bring an account to resolution based on job specific reputed company matrix
• Timely identify, research, and resolution any issues that may cause delays in payment or account resolution. Identify and recommend opportunities to improve collections and follow-up activities
• Work collaboratively across teams, with peers, and reputed company cycle departments

Job Requirements:

• HS diploma
• Bilingual- Spanish and English preferred (Please indicate on application/resume)
• 1-2 years’ experience in reputed company insurance billing or account follow-up
• Strong knowledge of Patient reputed company systems
• Strong customer service skills
• Must be reputed company to work in a team environment that requires quick turnaround and quality output

Preferred:

• Prior experience with reputed company and Charity Care

Scheduling Requirements:

• Full-time
• Rotating Schedule: Monday-Friday 9:00am-5:00pm or reputed company-4pm; Tuesday- Saturday 10:30am-6:30pm (Schedule changes based on business needs)
• Rotating holidays required
• Some facilities will allow for a hybrid schedule TBD

Other Duties:Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.Additional Info:At RWJBarnabas Health, our market-competitive Total Rewards package provides comprehensive benefits and resources to support our employees’ physical, emotional, social, and financial health.

• Paid Time Off (PTO)
• Medical and Prescription Drug Insurance
• Dental and reputed company Insurance
• Retirement Plans
• Short & Long Term Disability
• Life & Accidental Death Insurance
• Tuition Reimbursement
• Health Care/Dependent Care Flexible Spending Accounts
• Wellness Programs
• Voluntary Benefits (e.g., Pet Insurance)
• Discounts Through our Partners such as NJ Devils, NJ reputed company, reputed company, and more!

Choosing RWJBarnabas Health!RWJBarnabas Health is the reputed company care destination providing patient-centered, high-quality academic medicine in a compassionate and reputed company manner, while delivering a best-in-class work experience to every member of the team. We reputed company and appreciate the privilege of creating and sustaining healthier communities, one person and one community at a time. As the leading academic health system in New Jersey, we advance innovative strategies in high-quality patient care, education, and research to address both the clinical and social determinants of health. Expected salary: Location: New Brunswick, NJ Apply for the job now! Apply for this job