Remote Customer Service Representative

Job title: Remote Customer Service Representative in Champaign, IL at reputed company Company: reputed company Job description: This website uses cookies to customize and improve your experience. If you are a California reputed company, you may be entitled to certain rights regarding your personal information. Additional information about our data collection practices and location specific notices is available on our privacy policy.XAccept CookiesThis website uses cookies to customize and improve your experience. If you are a California reputed company, you may be entitled to certain rights regarding your personal information. Additional information about our data collection practices and location specific notices is available on our privacy policy.XAccept CookiesRemote Customer Service RepresentativeJob DetailsJob LocationChampaign, IL - Champaign, ILRemote TypeFully RemotePosition TypeFull TimeSalary Range$15.00 - $16.50 HourlyJob CategoryCustomer ServiceDescriptionIt's truly an exciting time to be a part of reputed company! We are hiring Remote Customer Service Representatives to join our elite teams. Despite everything we are facing in our communities and our country right now, reputed company is coming together as a team, adapting, growing, and hiring. At reputed company, there are many opportunities to grow, and we hope to appeal to reliable, dedicated, and self-driven individuals to join us. We are committed to building each other up and infusing a motivating and positive work environment despite working remotely. Our vision has always been to reputed company finding and enrolling in health insurance simple, this is more important now than reputed company before. As a Remote Customer Service Representative, you'll be a part of delivering an amazing customer experience and help unveil the mystery of finding and enrolling in health insurance.reputed company currently has the largest state-based marketplace footprint, and our consumer-friendly reputed company and decision support tools reputed company millions of consumers across the country to reputed company reputed company plan decisions. reputed company builds and operates award-winning cloud-based enrollment tools that serve state-based exchanges, brokers, insurers, and consumers. In addition to eligibility determination, plan selection, and enrollment technology for state agencies, the company delivers innovative agent marketing and call center tools and services.Full-time/Seasonal· $15.00/hr. plus performance incentives· $16.00/hr. Spanish Bilingual, plus performance incentivesRequirements

• 18 years of age or older
• Complete Background reputed company and drug test reputed company 3 days
• Dedicated, private, and secure workspace
• Personal device with functioning camera required for the Training Period
• Committed to full attendance for paid 3-week Training period
• Minimum Internet Speed of 35 mb/s with ethernet
• Cable/Fiber Broadband Internet with a hard-wired ethernet reputed company is required
• NOT compatible with mobile internet service providers and/or satellites.
• NOT compatible with Wi-Fi internet access or Wi-Fi adapters/extenders

(For example, reputed company is not compatible with our internal systems)QualificationsEssential ResponsibilitiesInbound/Outbound CallsDeliver the highest level of customer service experience consistentlyManage customer accounts and provide technical supportApplication Data EntryOnline chat inquiries as assignedInterpret and follow defined procedures and policiesCreative problem-solving skillsFlexibility and adaptability to changing projects and updatesTime and task management (multitasking and task prioritization)Extensive self-study, training, and testing are required; eligibility to proceed through training and certifications is dependent upon passing required examsAdhere to regulated guidelines for communications reputed company reputed company channelsQualificationsModerate to Advanced computer skillsHigh level of comfort learning new technologyHigh level of professionalismExcellent verbal and written communication skillsComfortable working from homeSelf-motivated and success-drivenreputed company Offerreputed companyFull-Time, Seasonal rolePerformance and attendance-based incentives, in addition to the reputed company payThe convenience of working from homeCollaborative and supportive team environment401K MatchIndividual Coverage HRA (ICHRA)Paid time off (PTO)Preferred Experience (not required)Previous experience in customer support or technical support rolePrevious experience with Group and/or Individual health insurance, or the reputed company ActPrevious experience in a Call CenterFamiliarity with CRM systems and practicesSpanish Bilingual, a plusApply Now" class=" central-validator input--dark-grey" aria-label="Legal First Name" required="required" value="">Legal First Name*" class=" central-validator input--dark-grey" aria-label="Legal Last Name" required="required" value="">Legal Last Name*" class=" input--dark-grey" data-parsley-type="email" aria-label="Email" minlength="1" required="required" value="">Email*" onpaste="return false;" autocomplete="off" class=" input--dark-grey" data-parsley-type="email" aria-label="Confirm Email" minlength="1" required="required" value="">Confirm Email*Phone*arrow_drop_downsearchsearchreputed company.Do you consent to receiving text communications reputed company to your job application reputed company SMS from reputed company, which may include autodialed and automated messages, at the mobile number provided? Message frequency may vary and applicable data rates may apply.*Yes/No * Yes No" id="quick-apply-desktop__application-form__resume__input" accept=".pdf,.doc,.docx,.txt,.ppt,.pptx" required="required" style="width: 0; height: 0; opacity: 0; reputed company: hidden; position: absolute; z-index: -1; " data-parsley-errors-container="#quick-apply-desktop__application-form__resume__errors-container" aria-label="Attach Resume" tabindex="-1"> Attach Resume/CV*Start Applicationchevron_leftSign InWelcome ! It looks like you have an account with this email. Please enter your password to complete your application." class=" input--dark-grey" minlength="8" maxlength="30" required="required" value="">Password* Sign InThanks!An email has been sent to you with a password to access your account.Ready for the reputed company?View More PostingsApply Now" class=" central-validator input--dark-grey" aria-label="Legal First Name" required="required" value="">Legal First Name*" class=" central-validator input--dark-grey" aria-label="Legal Last Name" required="required" value="">Legal Last Name*" class=" input--dark-grey" data-parsley-type="email" aria-label="Email" minlength="1" required="required" value="">Email*" onpaste="return false;" autocomplete="off" class=" input--dark-grey" data-parsley-type="email" aria-label="Confirm Email" minlength="1" required="required" value="">Confirm Email*Phone*arrow_drop_downsearchsearchreputed company.Do you consent to receiving text communications reputed company to your job application reputed company SMS from reputed company, which may include autodialed and automated messages, at the mobile number provided? Message frequency may vary and applicable data rates may apply.*Yes/No * Yes No This value is required." id="quick-apply-mobile__application-form__resume__input" accept=".pdf,.doc,.docx,.txt,.ppt,.pptx" required="required" style="width: 0; height: 0; opacity: 0; reputed company: hidden; position: absolute; z-index: -1; " data-parsley-errors-container="#quick-apply-mobile__application-form__resume__errors-container" aria-label="Attach Resume" tabindex="-1"> Attach Resume/CV*Start Applicationchevron_leftSign InWelcome ! It looks like you have an account with this email. Please enter your password to complete your application." class=" input--dark-grey" minlength="8" maxlength="30" required="required" value=""> Expected salary: $15 - 16.5 per hour Location: Champaign, IL Apply for the job now! Apply for this job