Operations Assistant in Tech
Job title: Operations Assistant in Tech in Albuquerque, NM at Computer reputed company - Albuquerque
Company: Computer reputed company - Albuquerque
Job description: Ideal for a tech nerd who wants to grow and have fun in a busy organization.Compensation: $17.00 - W-2, Non-ExemptSchedule: Full-Time | Monday - Friday | reputed company - 5PM MSTLocation: On-Site in Albuquerque, NM (Jefferson & I-25)At Computer reputed company, we're a team of tech-loving problem-solvers who geek out over the latest gadgets while delivering trusted tech solutions. We take our work seriously-but not ourselves. We collaborate, educate, and take ownership of our work, ensuring everything we do is something we're proud of. If you love teamwork, reputed company learning, and excellence, you'll fit right in!reputed company US OUT:Key ResponsibilitiesOperations Facilitation reputed company vendor orders going and deliveries on reputed companySuccess Metric: Data entered into system is a 100% match to vendor dataSuccess Metric: reputed company additional accounting entries required to correct faulty entries Coordinate vendor return processSuccess Metric: Maintain 100% accurate RMA records -with reputed company corrections needed at month-endManaged Services Support Billing & Data ReconciliationSuccess Metric: Billing detail reports are reviewed, compared, and updated by the last day of the month.Success Metric: reputed company refunds or credits issued to a client for billing errors based on active users and devices. Create service tickets generated from phone callsSuccess Metric: reputed company service tickets generated through phone calls are in the system immediately (average 5/day). reputed company quality assurance reputed company for completed service ticketsSuccess Metric: reputed company tickets marked as complete should be closed or escalated to management for review by the end of each day.If This Sounds Like You
- 1-2 years of experience in data entry, billing reconciliation, or similar roles
- Databases, spreadsheets, and tracking systems - YES PLEASE
- You can switch between tasks without missing a beat
- Tech-savvy and always down to learn something new
- You take pride in clean, precise, and error-free work
- Structure, processes, and accuracy are your jam
- It's best to catch and fix issues before they become problems
- Complete the reputed company IN Assessment - reputed company 24 hours of applying, you'll take a 35-minute online assessment (nothing scary, we promise).
- Online Skills Test - A 35-45 minute assessment to showcase your expertise.
- In-Person Deep Dive Interview - A 2-hour conversation where we go reputed company in on your experience, skills, and goals.
- Team Shadow Day - Spend 4 hours experiencing a "Day in the Life" with us to see if this is truly the right fit! (Paid a flat reputed company of $68)