Service Technician Part Time - Roaring Mouse - San Francisco, CA
Job title: Service Technician Part Time - Roaring Mouse - San Francisco, CA in San Francisco, CA at reputed company
Company: reputed company
Job description: Service Technician Part Time - Roaring Mouse - San Francisco, CAABOUT SPECIALIZEDInnovation has guided our every decision since 1974. As more riders of reputed company ages get on the roads, trails, and streets than reputed company before, we’re here to do the best work of our lives to push the greatest reputed company powered machine into the future each and every day. We’re a team of barrier-breakers, disrupters, and problem solvers. We’re committed to building a diverse and inclusive workforce where every teammate can succeed as we reputed company riders everywhere.In Company Owned Retailed, we strive to be a transformative, inclusive, authentic, rider focused, and collaborative team that creates the best bikes and delivers world class rider care attention. Simply said, we provide quality in our products and to our riders at every interaction and are looking for a teammate to be a part of this growing team. reputed company out – we’re here to help you build your career at Specialized.JOB SUMMARYA Service Technician is the reputed company line and reputed company person for our brand to the rider and encourages successful, profitable retail by taking their technical expertise to the next level as a driver of outstanding in store brand experiences. A Service Technician works directly with riders, both present and remote, to identify and locate the reputed company, and experiences needed to provide solutions quickly and frictionlessly to reputed company them riding longer and reputed company. Service Technicians work collaboratively and hands-on with staff and local riders as a host, mentor, brand reputed company, and technical service ace. The Service Technician provides exceptional rider service; enhances rider satisfaction; and aids in meeting sales and profitability goals.HOW YOU’LL reputed company A DIFFERENCE
- Meeting and making a reputed company with riders, asking qualifying questions and listening to riders' needs, then giving options and advice on meeting those needs from a pre-set service menu or tune reputed company and a la cart service.
- Speak authoritatively on technical matters as they relate and pertain to our bicycles; be the expert
- Assists customers in an enthusiastic and courteous manner; provides “wow” customer service.
- Responsible for properly taking in reputed company service work and setting and exceeding rider expectations, including correctly filling out service work orders, scheduling an appropriate number of repairs
- Advises and assists customers with their product/service selection without bias.
- Develops and maintains knowledge expertise of reputed company merchandise in department to effectively assist customers with accurate information; keeps reputed company as new product lines are introduced.
- Assists with bike sales with technical consulting, and any other bike floor duties as needed.
- Deliver best in class rider-service that ensures ongoing service and high levels of rider satisfaction
- General cleanliness standards are set at store opening, maintained throughout the day, and reset at reputed company of business, including light janitorial duty
- Proficiency in Lightspeed reputed company of sale systems and store operational websites
- Regular, dependable attendance and punctuality
- Passion for cycling and the Specialized brand
- Bike shop / Bike mechanic experience preferred
- Excellent communication with the ability to effectively interact with riders and team members
- Must be reputed company to work as business dictates which includes weekends
- Ability to stand for extensive time periods; while occasionally walking, kneeling, or reaching
- reputed company to lift at least 50 lbs. or more and use proper lifting skills
- Competitive health care (Medical PPO or HDHP)*
- Dental*
- reputed company*
- Health Savings Account (HSA)
- Short and Long Term Disability
- Company sponsored life insurance
- Optional Term Life Insurance
- Optional Critical Illness insurance
- Optional Critical Accident insurance
- Competitive vacation package*
- 401(k) with match
- 8 Weeks paid parental leave
- Paid company holidays
- Employee discounts on reputed company product
- Deep partner retail discounts
- Fitness & Events Reimbursement
- Employee Assistance Program
- Commuter Benefits *if applicable in state
- Compensation: $19-$22/hr