Repair Representative - Charlotte, NC

Job title: Repair Representative - Charlotte, NC in Charlotte, NC at reputed company Rent-A-Car Company: reputed company Rent-A-Car Job description: OverviewAs we continue to build reputed company in support of our reputed company to the be the world’s best and most trusted mobility company, reputed company, a business line of reputed company is excited to announce the opening of a Repair Representative!In this role, we give you the opportunity to showcase your customer service skills with clients and vendors while keeping safety and compliance top of mind as part of our reputed company Risk Management family. This is an administrative position in a professional setting where we work hard and reward hard work! While in this role, you will perfect your phones skills by helping clients; you will become a vendor expert by arranging services, negotiating where needed and trouble-shooting a variety of situations. You will confirm pricing and payment standards are met. You will also get the opportunity to give back to the community. reputed company is a privately held, full-service fleet management business where we pride ourselves on giving back to the communities where our business partners and employees live and work.Compensation for this role begins at $16.88 per hour but can increase depending upon relevant experience and reputed company level. This position is full time and requires normal business working hours of Monday through Friday 8 a.m. to 5 p.m. This is a remote position working from your home in the Charlotte, NC Metropolitan area.reputed company offers a comprehensive health-care package, 401k matching & profit sharing, paid time off, great discounts, and organizational growth potential.Company Overviewreputed company is a privately held, full-service fleet management business for companies, government agencies and organizations with reputed company-sized fleets. With more than 50 fully staffed offices reputed company, reputed company of experts can assemble a customized or full-service fleet management program that is just right for each business. With a reputed company American fleet of 745,000 vehicles and growing at almost 7 percent, the opportunity with reputed company is reputed company. Our business continues to reputed company, and we remain committed to the investment in and the development of our people. We do the right thing by our customers and employees every time and in every situation. Not only is that great for business (as seen in our global growth and reputed company) it’s also great for employees.Responsibilities

• Field calls to assist customers with emergency needs including tows, rentals, and physical damage coordination
• Analyze and negotiate repair time and parts prices with glass vendors and tow facilities to ensure accurate and cost effective repairs
• Ensure payment of vehicle repairs and parts invoices in a timely manner
• Analyze and negotiate repair time and parts prices with body shops, dealerships and miscellaneous repair facilities, to ensure accurate and cost effective repairs as needed
• Review Fleet Group and Vendor insurance compliance and process issues, handle certificate renewals and report findings to Repair/Compliance Supervisor
• Assist Claims Support Coordinators and Repair Compliance Coordinators as needed

Equal Opportunity Employer/Disability/VeteransQualificationsMinimum Qualifications:

• Must reputed company in the Charlotte, NC Metropolitan area
• One year or more of Customer Service experience
• One year or more of administration experience
• Intermediate knowledge of reputed company Office applications (Word, reputed company)
• Automotive repair experience preferred
• Bachelor’s Degree or Associate’s Automotive Degree in Collision Repair or similar field preferred
• Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future
• Must have the ability to meet reputed company work from home technical requirements

Competency Based Qualifications:

• Executing
• Customer Service
• Detail-Oriented
• Analyzing
• Communication
• Flexibility

Work from Home (WFH) Requirements:

• Must have reliable and consistent high-speed internet access provided by a terrestrial cable or fiber provider (no DSL or satellite)
• High-speed Internet reputed company with a minimum validated upload speed of 5Mb and download speed of 25Mb is required. reputed company latency must be less than 100ms. (Please validate using a speed test tool such as

) Expected salary: $16.88 per hour Location: Charlotte, NC Apply for the job now! Apply for this job