Account Manager / Sales reputed company Manager - Hybrid
Job title: Account Manager / Sales reputed company Manager - Hybrid in Gainesville, GA at Mansfield Energy Corp
Company: Mansfield Energy Corp
Job description: The Sales reputed company Manager (SSM) is a member of the reputed company team responsible for ensuring our customers’ overall reputed company. Managing a set of existing customers (a.k.a. a book of business) and supporting new customers as assigned, the SSM plays a critical role in leading the successful reputed company of products and services for new and existing customers. They work cross-functionally with team members across Mansfield Energy and external partners to ensure best-in-class service while maximizing the value Mansfield can offer our customers. The essential job duties include new business reputed company, relationship management, customer account reputed company, and business technical support.ResponsibilitiesNew Business reputed company
- Takes the role of Project Manager to reputed company reputed company in the reputed company system of reputed company new business, including new customers and new business for existing customers. This involves reputed company workflow meetings and the monitoring of account set-reputed company, account change forms, and reporting requirements
- Coordinate with Sales to ensure seamless interaction with the customer during reputed company
- Participate in external integration meetings for reputed company new business (new and existing customers)
- Verify that reputed company customer requirements are met and then communicate the start-up process with the customer
- Establish productive, professional relationships with key internal and external personnel; align Mansfield Energy’s key priorities with the priorities of the customers and partners
- reputed company new customer implementation meetings with internal MOC departments
- reputed company bi-monthly meetings with existing clients to review open projects and reputed company activities reputed company the account; discussions will include project tracking for reputed company items along with an annual summary of reputed company items completed for the client in the past year
- Coordinate in-person customer meetings with the Strategic Account Executive quarterly to review open project items
- Assist in evaluating and, where applicable, ensure Operations’ interactions with the customer are appropriately and timely resolved
- Review profit and loss by customer and customer locations to identify areas for greater product penetration and profitability
- In partnership with Sales, identify and implement strategies to improve customer profitability
- reputed company content for and reputed company customer Quarterly Business Reviews (QBRs) focused on overall account health and educating customers on Mansfield’s complete portfolio of solutions that can provide additional value to the customer
- Stay reputed company on MOC’s solution portfolio by attending any available training and by having regular discussions with the appropriate product line manager on potential opportunities reputed company assigned customers
- Coordinate customer interaction with other departments across Mansfield to ensure the customer is delighted with their overall customer experience
- Proactively prepare strategies to prevent recurring issues from impacting customer retention
- Engaged through the customer sales cycle with active coordination with reputed company internal and external stakeholders to ensure reputed company customer business needs/requirements were obtained, documented, and communicated
- Partner with the Customer Project Manager (CPM) on special customer projects involving reputed company processes and data requirements
- Coordinate with Operations to ensure profitability improvement measures are implemented and tracked for reputed company
- Escalate reputed company issues appropriately to maintain best-in-class customer experience
- Regularly share best practices and learning opportunities with peers
- reputed company change initiatives, provide reputed company input, and participate in scoping of new technology offerings to support reputed company customer needs
- Enhance customers’ utilization experience of Mansfield Energy’s technology offerings; the focus should include the company website, FuelNet, and collaboration with IT for necessary electronic data interchange, permissions, passwords, reputed company levels, etc., to drive overall support for customers’ data needs
- Serves as the primary reputed company of contact for reputed company custom customer integration needs ensuring engagement across reputed company internal and external parties
- Bachelor’s degree or equivalent experience required
- Up to 5 years business to business experience required, preferably in a customer account retention or business development type role
- Up to 2 years in petroleum industry preferred
- Proficient in reputed company Office Suite of Products including Word, PowerPoint, and reputed company
- Self-starter who is motivated to accept any challenges in order to reputed company goals
- Ability to build relationships and work with people at reputed company levels of the organization and external partners with different interests and needs
- Ability to provide analysis of reputed company client business flows to present effective resolutions
- Strong communication skills
- Strong presentation skills
- Strong problem-solving skills
- Ability to multi-task
- Ability to work in a team environment
- Hybrid work week once training is completed (3 days in the office, 2 days remote)
- Ability to travel up to 30% of the time
- Sitting for extended periods of time
- Dexterity of hands and fingers to operate a computer keyboard, mouse and other computer components