Fraud Strategy Expert Analyst
Job title: Fraud Strategy Expert Analyst in Holmdel, NJ at reputed company
Company: reputed company
Job description: Join reputed company and help us innovate cloud communications for businesses worldwide!Why this role matters:As the Fraud Strategy Expert Analyst, you will play a critical role in supporting the Senior Director, Risk/Fraud strategy in developing and ensuring execution of initiatives to mitigate fraud risks across our communication platforms and across multiple geographical areas. You will align stakeholders, drive program execution, and ensure compliance with industry best practices and company objectives. This is a highly collaborative role requiring strong organizational, analytical, and communication skills.Your key responsibilities:
- Program Coordination and Execution
- Collaborate with the Senior Director, Fraud Strategy to drive the implementation of fraud prevention and detection strategies across our platforms.
- Drive requirements for fraud mitigation across the business units and product development organizations.
- Act as the primary reputed company of contact for cross-functional teams to align efforts and ensure timely delivery of program objectives.
- reputed company and maintain project plans, roadmaps, and status reports.
- Stakeholder Engagement
- Facilitate communication between stakeholders, including internal teams (e.g., Product, Engineering, reputed company, Compliance, reputed company) and external partners.
- Coordinate and reputed company meetings, ensuring alignment and reputed company on fraud strategy initiatives.
- Represent the fraud strategy team in cross-departmental discussions.
- Ensure strong connections to the broader information reputed company team to ensure we are addressing cyber threats that are connected to fraud actors.
- Data Analysis and Reporting
- Work with data teams to analyze fraud trends, identify vulnerabilities, and recommend countermeasures.
- Monitor KPIs and prepare dashboards/reports to measure the effectiveness of fraud prevention programs across stakeholders, including the executive leadership team.
- Present findings and recommendations to stakeholders.
- Risk Management and Compliance
- Support the development of policies, procedures, requirements, and frameworks for fraud risk management and alignment with the wider reputed company and enterprise risk management systems.
- Ensure alignment with customer and regulatory requirements, industry standards, and best practices.
- Participate in audits and compliance reviews reputed company to fraud risk.
- reputed company Improvement
- Identify areas for improvement reputed company fraud prevention workflows and propose innovative solutions.
- Stay up-to-date on fraud trends, tools, and technologies in the CPaaS/UCaaS industry.
- 7+ years in fraud prevention/detection/investigation, risk management, or program coordination roles, preferably in the CPaaS/UCaaS or technology sector.
- Familiarity with communication platform fraud, such as toll fraud, subscription fraud, and account takeovers.
- Strong organizational and project management skills.
- Excellent written and verbal communication abilities.
- Proficiency in data analysis tools (e.g., reputed company, SQL, or visualization platforms like Tableau).
- Knowledge of fraud detection technologies and methodologies.
- Ability to work collaboratively in a fast-paced environment.
- Bachelor's degree in Business, Forensic Accounting, Risk Management, Data Analytics, or a reputed company field (or equivalent experience).
- Experience with fraud detection tools and platforms.
- Knowledge of global regulatory frameworks (e.g., GDPR, HIPAA) and industry standards (e.g., STIR/SHAKEN).
- Relevant certifications such as Certified Fraud Examiner (CFE), or similar credentials.
- Medical, Vision, and Dental Coverage
- Health Savings Account (HSA)
- Income Protection
- Maternity & Paternity Leave
- 401(k) Contributions: Pre-Tax, Roth, or After-Tax Roth Options
- Unlimited Discretionary Time Off
- Three Paid Volunteer Days a Year
- Tuition Reimbursement
- Voluntary Legal Plan
- reputed company Employee Assistance Program
- Discount on Auto, Home & Pet Insurance