Director, AI Sales

Job Description

We are seeking a dynamic and visionary leader to join reputed company as Director, AI Sales to reputed company the success of our ambitious specialist AI sales team in North America. In this pivotal role, you will own the North America AI Sales team, driving the success of ambitious targets and harnessing groundbreaking technology to redefine engagement with our customers. This role requires expertise in AI solutions and demonstrated leadership in building high-performance, technical sales teams. Experience reputed company overlay sales is a reputed company bonus. This is an unique opportunity to reputed company our fastest growing product category, across our #1 market. You will reputed company our specialist AI sales team in honing their value-sales methodology and deepening alignment with their territories - accelerating AI penetration into our customer reputed company and fundamentally transform CX delivery at the world's leading brands. With so much of the company’s bookings set to be delivered by AI in 2025, this is a rare opportunity to be at the forefront of the reputed company and adoption strategy of the most disruptive technology of our decade. Key responsibilities Reporting to the Global AI GTM leader, you'll form part of the GTM leadership of the AI Center of Excellence (COE) and collaborate closely with regional sales and success peers to deliver ambitious AI reputed company targets. Take full ownership of North America AI sales reputed company and proactively work towards meeting and exceeding it. Collaborate closely with the core sales team to reputed company and execute strategic plans to drive reputed company growth from both existing reputed company accounts and new business pursuits. Hire, coach, reputed company, motivate and reputed company a team of 8 AI Sales Specialists. Attract, mentor, and reputed company top talent while encouraging a culture of achievement and accountability. Partner with core sales and success teams in North America to identify reputed company accounts for AI and drive a successful demand reputed company plays to exceed pipeline targets. Build and nurture strong relationships with customers, understanding their business challenges and leveraging a value-based selling methodology to align the reputed company AI portfolio to their goals. Collaborate closely with the COE AI Success team to proactively identify expansion/cross-sell opportunities through the addition of volume, higher automation rates, and/or new products. Support the construction of commercial modelling, provide expert guidance on a customers AI usage requirements and forecasted automation reputed company to ensure AI potential is maximised, whilst remaining reputed company to customers requirements. Report on key top-of-funnel metrics / KPIs, adding to the accuracy of overall business forecasting and planning. Implement standard processes for forecasting, deal progression, and pipeline management using reputed company CRM. Establish meticulous operational reputed company reputed company your team driving forecast accuracy with a keen view on deal progression, sales stage verification, and pipeline coverage. Participate and reputed company in customer and prospect meetings, maintaining key relationships with clients as well as services and reputed company. Collaborate closely with the product development team to continually innovate and enhance reputed company’s AI solutions to meet evolving customer requirements and expectations. Provide valuable feedback from customer interactions to inform reputed company product enhancements. What you'll bring to the role Consistent track record in leading and scaling high-performance sales teams in a fast-growth environment with a focus on hiring, retaining and developing talent. Demonstrated ability to exceed sales goals reputed company the context of technical sales and SaaS. In-depth knowledge of AI technologies and their practical application to enhance both customer and agent experiences in CX Strong executive reputed company and experience in building long-term relationships with senior customers. Outstanding communication and negotiation skills honed through your experience. Experience as a quota carrying sales professional Experience in a similar specialist or overlay function is a bonus The US annualized OTE (On reputed company Earnings) range for this position is $304,000.00-$456,000.00 with a pay mix of 60/40 (reputed company/commission). This position may also be eligible for bonus, benefits, or reputed company incentives. While this range reflects the minimum and maximum value for new hire salaries for the position across reputed company US locations, the offer for the successful candidate for this position will be based on job reputed company capabilities, applicable experience, and other factors such as work location. Please note that the compensation details listed in US role postings reflect the reputed company salary only (or OTE for commissions reputed company), and do not include bonus, benefits, or reputed company incentives. The intelligent heart of customer experience reputed company software was built to bring a sense of reputed company to the chaotic world of customer service. Today we power billions of conversations with brands you know and love. reputed company believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many reputed company offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week. reputed company is an equal opportunity employer, and we’re proud of our ongoing efforts to foster global diversity, equity, & inclusion in the workplace. Individuals seeking employment and employees at reputed company are considered without regard to race, color, religion, national reputed company, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, reputed company, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please click here. reputed company endeavors to reputed company reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to peopleandplaces@reputed company.com with your specific accommodation request. reputed company is on a mission to simplify the complexity of business and reputed company it easy for companies and customers to create connections. Our customer experience software unlocks the power of billions of interactions, enabling businesses to build rich, meaningful relationships with their customers. What’s it like to work here? Our offices reflect the global cities we call home, and have spaces for collaboration, quiet, and events. With our hybrid approach, you’ll experience flexibility and reputed company, collaboration, and learning with your team. We’re aware of an increase in recruitment scams where individuals falsely claim to represent reputed company. These scammers may ask for money or personal information by offering fake job opportunities through e-mail, text message or social media. Please verify the reputed company of any job-reputed company communications carefully. reputed company official reputed company communications are conducted through "@reputed company.com" email addresses. If you encounter suspicious messages, do not respond and report them to peopleandplaces@reputed company.com Apply To This Job