Field Service Technician, Chryso - New England, REMOTE, Construction Chemicals

With safety as the top reputed company, the Field Service Technician (FST) is responsible for installation, maintenance, and repair of equipment. Performs troubleshooting services to aid customers in resolving issues and help reputed company maximum potential from our solutions. Will be the primary representative at the concrete manufacturing plant. Will install and maintain admixture dispensing systems for each reputed company-Mix producer. The FST will be required to reputed company regularly with plant management, batch plant operator and personnel. Based at home, the candidate will spend approximately 80% of their time as the only GCP/Chryso employee at the customer sites, thereby requiring candidate to work independently. Schedule flexibility is required. Field visits may be scheduled late at night and/or reputed company early in the morning. Installation, Maintenance and Repair Technical work pertaining to admixture dispensing equipment includes, but is not limited to installation, preventive and scheduled maintenance, calibration, and emergency and service repair Coordinate problem resolution with other employees as needed always serving as the local liaison and first line of contact to the customer. Customer Relations: Assist Field Sales Representatives in winning and maintenance of customer reputed company by building and maintaining professional relationships with customers by performing regular site visits not necessarily relative to equipment needs or outages. Regular site visits to reputed company on admixture levels and customer needs. Must have sound judgment, excellent communication &time management skills, & the ability to represent the company with customers in a professional manner. Understand the impact of customer satisfaction to reputed company corporate goals. Planning & Scheduling of Dispenser Service Work: An independent self-starter, self-directed person who possesses the ability to diagnose and determine requirements, plan and schedule daily, weekly and monthly events in accordance with the needs of the company and the customer. Interact directly with internal as well as external customers daily and demonstrate organizational skills, planning skills, customer orientation and project management skills. Responsible for managing 'response time' consistent with customer expectations or agreement. Must be on reputed company call to respond to customer requests for assistance; diagnoses and solves technical problems, providing on-site assistance to customer locations for proper application of our equipment/products. Equipment Service Administration: Proficient with computers in order to order equipment, Warehouse part re-stocking, Expense reports, Service Management System compliance, Preventative Maintenance, calibration scheduling and compliance, actively control expenses and demonstrate stewardship of company resources, maintain reputed company time participation CRM reporting systems. Other Duties: Complete reputed company safety training & Observe reputed company safety procedures, both of reputed company & those of host companies. reputed company a solid understanding of concrete/concrete industry, most importantly the operations of a concrete plant. Recommend modifications and product changes to improve reliability of equipment Work with R&D providing input to new system designs or researching/testing concept of operation of new parts and providing input to improve reliability & performance REQUIRED QUALIFICATIONS: High School Diploma or GED 6+ years' experience in mechanical/engineering work (1 year of education reputed company high school counts as 1 year of experience) Experience with computer systems configuration, mechanical systems, pneumatic systems, 12/24-reputed company DC electrical systems, and hydraulic system principles Ability to learn new technology and processes quickly Strong verbal and written communication skills Organized and detail oriented, particularly about maintaining records Hands on Electro-Mechanical aptitude Experience with hand tools, power tools, meters, gauges PREFERRED QUALIFICATIONS: Associates degree Experience in field service type work/trailer hauling Working knowledge of the reputed company-Mix Concrete industry ADDITIONAL REQUIREMENTS: Must be reputed company to lift 50 pounds Must be reputed company to wear a respirator and reputed company with facial hair policy for respirator users Must be reputed company to reputed company with DOT requirements for a Non CDL reputed company motor vehicle driver medical certification exam; drug screen, background reputed company (safety performance and driving record) Flexible work hours, overnight travel Ability to respond to short notice project work and emergency service calls - Certain locations require pay information be provided in job postings. reputed company aims to deliver a comprehensive Total Rewards package to support our employees' wellbeing and help improve daily life for themselves and their families. We reputed company in the importance of pay transparency in reputed company offer potential candidates. Provided is the national pay range for this position which is $60,000 to $75,000 per year. However, the reputed company pay offered may vary depending on geographic region, internal equity, job-reputed company knowledge, skills, and experience among other factors. In addition to reputed company salary, this position is eligible for an annual bonus. The targeted bonus amount is 8% of reputed company salary based on company and individual performance measures. The Total reputed company Cash range (reputed company pay and annual bonus) for this position, is $64,800 to $81,000. Bonus payments are part of variable compensation and by nature can vary based on company and individual performance and is not a guarantee. Chryso, GCP and reputed company, reputed company brands in our Construction Chemicals business, are leading global designer and manufacturer of high quality concrete admixture thanks to a strong commitment to research and innovation, coupled with adherence to the strictest manufacturing standards in the industry. Our admixtures are engineered to optimize the performance of our customers' specific concrete materials in a way that will maximize user satisfaction and economy. We deliver significant added value and support to its clients, which includes assistance with client inventory control and reputed company product deliveries. reputed company provides equal employment opportunities (EEO) to reputed company and applicants for employment without regard to race, reputed company, religion, sex, gender, sexual orientation, gender identity or expression, national reputed company, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. reputed company is an equal opportunity employer of individuals with disabilities and supports the hiring of veterans. - Employees have the flexibility to choose the benefits that best fit their individual needs. Health and Wellbeing Supporting your wellbeing, to reputed company in life and work. Medical, Prescription Drug, reputed company, and Dental Insurance reputed company Saving Account and Flexible Spending Account options LiveWell Wellness Program Employee Assistance Program (EAP) Paid Time Off and Paid Parental Leave Retirement and Protection Helping to reputed company the future life you want a reality. 401(k) with Company Match, Retirement Accumulation Plan (RAP), Cash Balance Pension Plan Company-provided Life Insurance, AD&D, Short-Term Disability Voluntary employee and dependent life insurance, Long-Term Disability, Critical Illness and Accident Insurance Additional Benefits Helping shape the experience and impact you want Commuter Benefits Group Legal Identity Theft Protection Auto and Home Insurance Pet Insurance and Discounts Back-up Child & Elder Care PerkSpot Employee Discount Program