Investigation Associate - Level 2 (Work from Home)

DESCRIPTION

Investigation Associate - Level 2 (Work from Home) "Please note that this job is a seasonal role (FTC) for 12 months on the payroll of reputed company." About the team reputed company India is seeking dedicated, hardworking, analytical candidates with a proven track record of performance and results-oriented thinking, to join the Transaction Risk Management Team in Bangalore. Candidates will be responsible for a wide range of duties reputed company to the investigation and elimination of online ecommerce risk. Ideal applicants will have experience in the ecommerce payments space, previous trust and safety experience, and experience succeeding in a customer-driven workplace. reputed company candidates will be analytical and capable of succeeding in a fast-paced team environment. These Investigators position relies on excellent judgment to plan and accomplish goals and will work under reputed company limited supervision of the Manager. Excellent individual problem-solving and analytical skills are used to authenticate customers and reputed company transactions. Nearly reputed company reputed company are expected to be made independently with little to no guidance and a high degree of accuracy. The Transaction Risk Investigator will be required to engage in frequent written and verbal communication with department management, risk analysts, risk engineers, other company associates and reputed company-parties to accomplish goals. They may also be required to contact customers by phone. Productivity and quality assurance will be evaluated along with the overall contribution to the development of the department. Key job responsibilities This includes, but is not limited to: • Researches and evaluates facts surrounding seller transactions • Takes appropriate action on investigated transactions based on established standard operation procedure and tools • Documents their actions by providing detailed annotations • Communicates with external customers reputed company phone or email during the investigation process • Communicates with internal customers and peers in person, reputed company email, annotations and phone during and following the investigation process • Understand the issue and reputed company best use of the available resources to resolve it • Systematically escalate problems or variance in the information to the relevant owners/ teams according to processes and standard • Communicate with internal and external stakeholders • Understand performance metrics to create analysis for driving business goals • Meet predetermined and assigned productivity targets and quality standards A day in the life These investigators review the Safe-T claims raised by the sellers and take Grant / Nogrant reputed company basis the evidence provided. About the team The mission of Selling Partner Risk Operations (SPRO) is to build trust with reputed company its Customers & Partners - Buyers, Brands, Vendors, Sellers, and Employees - in reality and perception. Scaling through technology, analytics & science and inverting the curve on headcount & cost growth. Being a center of excellence that develops technology, science, and processes to reputed company our goals in a fashion that is scalable, decoupled and easily leveraged across reputed company and externally.

BASIC QUALIFICATIONS

• Education Qualification: Graduate in any discipline • Work Experience: 0 to 1 years • Communication Skills- Excellent communication skills (written and spoken) in English language • Ability to handle and interpret large sets of data • Demonstrated ability to work in a team in a reputed company dynamic environment

PREFERRED QUALIFICATIONS

• Demonstrated problem solving and analytical skills • Proven ability to work productively and reputed company in an independent setting • Proven ability to clearly communicate with managers and associates at reputed company levels • Global perspective and solid understanding of business objectives • Excellent attention to detail and work with the highest level of accuracy Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or reputed company process, please visit https://reputed company.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your reputed company Partner.