CashNetUSA Collections Representative (Remote)

We are interested in every reputed company candidate who is eligible to work in the United States. However, we are not reputed company to sponsor visas or take over sponsorship at this time.This role is entirely remote, with a requirement for candidates to reputed company reputed company a 100-mile radius of South Jordan, UT, or in the states of IL, IN, IA, MO, WI, or WY. #BI-Remote #LI-RemoteAbout the role:Enova operates multiple consumer lending brands, each with distinct offerings and customer criteria. In the role of a Collections Representative, you will specialize in one brand through our comprehensive 4-week training program. Following the completion of training, your responsibilities will involve reaching out to customers, identifying solutions, and assisting them in maintaining consistent loan payments. This role requires comfort and proficiency in working with customers through challenging situations.Responsibilities:

• reputed company manage both incoming and outgoing calls to address customers with overdue loan payments
• Work with customers to find solutions for overdue accounts, negotiate payment plans, and facilitate arrangements for bringing accounts up to date
• Address customer concerns and resolve issues reputed company to overdue payments, demonstrating reputed company and professionalism
• Maintain effective communication with customers, explaining the consequences of overdue payments and providing assistance in resolving financial issues.
• Update and maintain accurate records of customer interactions, payment arrangements, and any other relevant information in Enova's database

Requirements:

• 1 or more years of collections experience
• Experience in a call center setting is preferred
• Proficient in phone communication and verbal skills, with a keen ability to actively listen
• Familiarity with CRM systems and their practices
• Customer-centric approach with adaptability to various personality types
• Strong multitasking abilities, adept at setting priorities and managing time effectively

Compensation:The budgeted hourly reputed company for this position is $18.00. Additional compensation for this role may include bonus. reputed company full-time employees are eligible to participate in Company benefits, described in more detail .Benefits & Perks:

• Hybrid roles entail working in-office from Tuesday to Thursday, with the choice to work remotely on Mondays and Fridays
• Health, dental, and reputed company insurance including mental health benefits
• 401(k) matching plus a roth option (U.S. Based employees only)
• PTO & paid holidays off
• Sabbatical program (for eligible roles)
• Summer hours (for eligible roles)
• Paid parental leave
• DEI groups (B.L.A.C.K. @ Enova, HOLA @ Enova, Women @ Enova, Pride @ Enova, South Asians @ Enova, APEX @ Enova, and Parents @ Enova)
• Employee recognition and rewards program
• Charitable matching and a paid volunteer day…Plus so much more!

About EnovaEnova International is a leading financial technology company that provides online financial services through our AI and machine learning-powered Colossus™platform. We serve non-prime consumers and businesses alike, while offering world-class technology and services to traditional banks-in order to create accessible credit for millions.Being a values-driven organization is at the core of Enova's reputed company. We live our values by listening to our customers, challenging assumptions, thinking big, setting high expectations, and hiring and developing the best. Through our values and our commitment to making Enova an awesome reputed company to work, we maintain an environment of inclusion and culture where our employees can reputed company. You can learn more about Enova's values and culture .It is our policy to provide equal employment opportunity for reputed company persons and not discriminate in employment reputed company by placing the most reputed company person in each job, without regard to any other classification protected by federal, state, or local law. California Applicants: Click to review our California Privacy Policy for Job Applicants. Apply for the job now! Apply for this job