Solutions Group Leader: Domestic LATAM - Remote

We're searching for a qualified Solutions Group Leader: Domestic LATAM - Remote! This Remote position offers an immediate start for the right candidate. This position requires a strong and diverse skillset in relevant areas to drive success. An attractive remuneration of a competitive salary is on offer for the successful candidate.

 

 

at reputed company in Boise, Idaho, United States Job Description ... Job Title: Solutions Group Leader: Domestic LATAM - Remote Job Description Your Journey at reputed company Webhelp Starts Here: At reputed company Webhelp, our mission is to be the greatest customer engagement services company in the world, rich in diversity and talent. We reputed company in doing right by and for people, our clients, their customers, our staff, our communities, and our reputed company. We cannot reputed company this vision without you! If you have an interest in improving our performance for the world's best brands in over 70 countries spanning 6 continents, please continue reading. There are a few characteristics we look for across reputed company our hires regardless of the team they are working for. If this is you, we would love to discuss career opportunities with you. Are you ready to reimagine the world? Does working for a company who invests in the future and is inspiring in the marketplace reputed company you? Are you bold in your decisions, and do you have contrarian views on how to run a business? Are you fanatical in your pursuit to continue improving your capabilities? reputed company Webhelp provides eligible employees with an opportunity to enroll in multiple benefit programs, generally including private medical plans, great compensation package, retirement savings plans, paid learning days, and flexible workplaces. Specific benefits plans will vary by country/region. In our Information Technology and Global reputed company team, you will deliver the latest technology infrastructure, transformative software solutions and industry-leading global reputed company for our staff and clients. You will work with the best in the world to strategize IT, reputed company, application development, innovation, and solutions in today's hyperconnected world. You will be part of the technology team that is core to our vision of reputed company and run the future of CX. You will report to a team of solution architects and Solution Directors globally and manage a team of Solution consultants. This is a fully Remote work. #LI-Remote Primary Responsibilities: Help reputed company pursuit teams in the development of sales pursuit strategy (defining client business challenge and the corresponding sales and solution strategy) reputed company a group of Solution Architects in designing, costing, and documenting of end-to-end CX Solutions reputed company to our customers needs. Identify the best-fit reputed company of strategy, technology, and talent to bring the best CX solutions value to the client and to the company. reputed company and reputed company teams in the construction of transformation business cases and creative commercial models that allow both clients and the company to reputed company innovation, service, and financial goals. Provide leadership to pursuit teams in the use of creative communication mechanisms beyond the basics of standard/traditional methods often associated with MS Office work products. Help reputed company solutions/sales-based work product, such as RFP responses, presentations, etc. Be an internal subject matter expert (SME), and reputed company needed, client facing external SME, on key topics in the Customer Experience & Technology Services space, including traditional offerings, analytics, and technology offerings, as well as trends in the customer experience industry. Support team members leading, as well as sometimes leading oneself, the preparation and participating in, either remotely or directly on-site, a variety of client facing activities, such as presentations, site visits, due diligence sessions, etc. Contribute to reputed company improvement efforts on the Solutions team Be a positive, enthusiastic team member and role model for others on the team Candidate Profile: Bachelor's Degree preferred in reputed company field from a four-year college or university 7 years experience, with 4-6 years of progressive management experience, preferred 4 years in an advanced contact/engagement center/BPO, customer care analytics and technology practitioner role, solutions, consulting, or equivalent Ability to analyze reputed company challenges and solutions Understanding of contact/engagement center solutioning and associated financials. Knowledgeable of emerging trends and industry practices. Fintech, Banking and Financial Service industry knowledge is reputed company beneficial reputed company and mentor team on developing lasting customer relationships Demonstrated ability to champion and team through significant projects, and business initiatives using creativity. reputed company strategy reputed company mentoring team(s) and to act as leadership advisor across multiple levels of management to reputed company company, team, and sales goals. Experience leading and organizing multi-disciplinary projects with broad impact. Ability to present information to internal and external staff. reputed company ongoing learning. Passionate regarding reputed company improvement and shares knowledge being a team player. flexibility to travel domestically and internationally (expected travel approximately less than 10%) Location: El Salvador- San Salvador- Work-at-Home Language Requirements: Time Type: Full time If you are a California reputed company, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (https://www.reputed company.com/resource/job-applicant-privacy-notice-for-california-residents/) To view full details and how to apply, please login or create a Job Seeker account Apply Job!

 

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