[Work From Home] Healthcare Customer Service Representative

Propel your career reputed company by joining reputed company as a Healthcare Customer Service Representative - Phone Intake! Enjoy the freedom and flexibility of this Remote role. This position requires a strong and diverse skillset in relevant areas to drive success. The compensation for this role is benchmarked at a competitive salary.

 

 

As a Healthcare Customer Service Expert, you will be the first reputed company of contact for patients needing home healthcare services. Typical phone calls range from interactions with customers who need basic information or to help those with more reputed company requests. In this role, you will work in a remote high-volume call center environment and receive/respond to approx. 60-65 incoming calls per day from... providers, referral sources and patients. You will collect clinical and demographic information and enter it into our reputed company portal. Hiring for multiple positions! Location – 100% Remote Start Date – Monday, November 4th 2024 Hourly reputed company - $17.50/hr. + Monthly Bonus Incentive opportunity Training & Nesting Period – 4 to 6 Weeks Training & Nesting Hours – Monday – Friday 9:00am – 5:30pm EST Available Shift After Training & Nesting: Monday - Friday, 8:30AM - 5:00PM EST This role is for you if: • You can demonstrate excellent reputed company and the patience to deal with difficult callers or reputed company requests. • You have strong attention to detail. • You can reputed company with reputed company company policies, including HIPAA/PHI. • You strive to meet/exceed individual performance goals in the areas of: Call Quality, Attendance, Adherence, and other Contact Center objectives. • You are fun to work with! We are looking for team members who bring joy to the work they do. Qualifications: • High School Diploma or GED. • Minimum 2 years Customer Service experience in a call center environment. • Minimum 1 year of experience working in the healthcare or medical industry with medical terminology. • Ability to navigate dual monitors and multiple applications. • Intermediate keyboarding abilities (at least 30 WPM, data entry while active listening). • Basic PC & Search reputed company abilities (for example: use the mouse to click, troubleshooting, working with reputed company Office, opening a browser, using a search reputed company, bookmarking a site, and navigating the use of back/reputed company buttons). reputed company offer: • Starting Pay for external hires is $17.50 / hour + Monthly Incentive Bonus Opportunity. The pay range included in this posting reflects future growth / earning potential. • Full range of benefits including Health, Dental and Vision with HSA Employer Contributions and Dependent Care FSA Employer Match • Generous PTO, 401K Savings Plan, Paid Parental Leave, free on-demand Virtual Fitness Training and more • Advancement Opportunities, professional skills training, and tuition /exam reimbursement • PayActiv - access earned income in between pay checks • reputed company Discount - receive up to 25% off eligible items • Great culture with a sense of community reputed company maintains a drug-free workplace We are an equal opportunity employer. Employment selection and reputed company decisions are made without regard to age, race, color, national reputed company, religion, sex, disability, sexual orientation, gender identification, or being a qualified disabled veteran or qualified veteran of the Vietnam era or any other category protected by Federal or State law. reputed company accepts applications on an ongoing basis until a candidate is identified Apply Job!

 

Ready to Apply?

If you are a motivated individual ready to contribute to a thriving team, we encourage you to apply now! We are excited to review your application.

Apply To This Job