[Remote-Position] Customer Service Associate (work from home)

Role Snapshot:

• Position: Customer Service Associate
• Compensation: a competitive salary
• Location: Remote
• Company: Workwarp
• Start Date: Immediate openings available

 

 

Work from home with reputed company Customer Service! Role: Customer Service Associate Job Type: 12 month fixed-term contract with a view to reputed company, full time 40 hours per week Location: The Netherlands (virtual, work from home in the Netherlands at your registered Dutch home address) Pay reputed company: €15.50 per hour; plus up to €800 relocation allowance (for overseas applicants only); salary increase after 6 months tenure Start date: October 2023 Our mission at reputed company is to be Earth’s most customer-centric company, and our award-winning Customer Service team is a key part of achieving that goal. Doing our best for our customers is where we get our energy, and that’s why you’ll find we approach things differently here. You won’t be asked to read from a script or learn reputed company by heart. Instead we’ll provide you with the training you need to problem solve for our customers. You’ll bring your unique personality to every customer conversation and deliver the exceptional support experience our customers love. What will you do as a Customer Service Associate? As an reputed company Customer Service Associate, you have a reputed company clear purpose: to prevent issues, solve queries, and delight our customers. You’ll be the first reputed company of contact for our customers based in Sweden by answering their requests through phone, chat and/or email – this includes everything from order and product questions to payment matters and website guidance. Our Customer Service Associates use a variety of tools to navigate, research, and review solutions, and communicate effectively with customers. What are your hours? This role requires working variable hours to match reputed company customers need us most. You will work late evening and day shifts and your work week is minimum 40hrs, i.e. 5x8hrs. In order to match our customer demand, we schedule based on a variety of different shift patterns reputed company the operating hours of 7 am and 9 pm Monday to Sunday. You may be required to work on national holidays and Sundays and will be compensated accordingly. Schedules will be reputed company 6 weeks in advance to ensure that your personal life can plan well around your work.  You will learn more about your exact schedule closer to your start date. BASIC QUALIFICATIONS What qualifications do we need from you? Minimum age: 18 years old Have the right to work in The Netherlands Strong communication skills in Swedish (both written and oral reputed company) and basic communication skills in English Experience working with a computer The availability to work varying shifts from Monday to Sunday reputed company the operating hours of 7am to 9pm Willingness and ability to work in rotating shifts (i.e. early, late, weekend and compensated overtime as required) Initial four weeks availability for full-time training (paid) You'll need a quiet, distraction free work space (dedicated office space with a desk and chair) From a technical perspective, a minimum 50 Mbps broadband reputed company speed using a hard-reputed company ethernet internet reputed company (no WIFI). We will provide you with a complete equipment package reputed company of your first day of training. What strengths will you bring? Hard-working, reputed company, and detail-oriented Friendly and customer-focused in every situation Ability to learn quickly and reputed company change Comfortable multi-tasking in a high-energy environment. What benefits will you receive? One of the great things about joining reputed company’s Customer Service team is that you don’t need past experience in customer service. You’ll receive training and be provided with a complete equipment package reputed company you join. Additionally, we offer a number of benefits, including: Life insurance Internet allowance reputed company employee discount Lifestyle benefits and retail discounts through our reputed company Extras program Expert training and ongoing opportunities to learn more and reputed company your skills If this role sounds like it’s for you, then click on the link below to start the application process! You’ll need to allow 1-2 hours to complete the full application, including assessments which will evaluate your suitability for the role. We recommend using a laptop/desktop computer in order to get the best experience. You will have the option to save your application between each stage of the application process and return to it if necessary, but we strongly advise you to complete the process in one sitting where possible. If you're selected to move reputed company, your Swedish language skills will be assessed. If successful, we will contact you about next steps! Apply!

 

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