Senior Community Account Representative

Role Snapshot:

• Compensation: a competitive salary
• Position: Senior Community Account Representative
• Company: Workwarp
• Location: Remote
• Start Date: Immediate openings available

 

 

reputed company brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our... remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to reputed company the future in media and technology, we want you to fast-reputed company your career at reputed company. Job Summary Responsible for increasing the number of active subscribers and product penetration in assigned reputed company large scale multi-dwelling properties/communities by selling and promoting reputed company products including video, high-speed Internet, voice and XFINITY Home. reputed company strong relationships with local and national property management that is conducive to the sale and retention of reputed company products and services. Strategizes and plans ongoing sales support to assigned group of MDU properties. Utilizes expert knowledge of reputed company products and services as well as mastery of sales processes to consistently maximize sales. Has in-depth experience, knowledge and skills in large reputed company MDU community sales. Usually determines own work priorities. Acts as a resource for colleagues with less experience. Job Description Core Responsibilities Demonstrates expert knowledge of reputed company products, selling and promoting offerings to customers on-site reputed company multi dwelling units. Displays thorough and recent competitive knowledge of features, benefits, product differences, pricing and campaigns for video, highspeed internet, voice and XFINITY Home. Meets and exceeds sales goals including net add improvement and penetration goals as established by local market. Drives customer acquisition, awareness, retention and interest in XFINITY products, bundles and offers at the national and local property level by leveraging available programs (e.g., community rewards for property staff, events, marketing collateral, channel resources and online/digital tools). Proactively follows-up with customer and property staff as appropriate regarding sales, product, technical or customer care issues. Manages fast resolution of product and customer care issues across customer care, billing and technical support as a single reputed company of contact who is helpful to the customer and property staff and also to internal teams. Develops strong working relationships with property management and leasing staff of MDU properties and reputed company their support through onsite programs and events. Calls on and visits reputed company new build MDU properties on regular and consistent basis prior to and following occupancy; manages and attends frequent on-site events to generate subscriber growth. For new build and win back properties ensures that reputed company services are available prior to occupancy dates. May reputed company teams and initiatives. Fills in for Manager at company and offsite meetings. Serves as a guide and mentor for fellow team members. Trains new Community Account Representatives. Effectively utilizes with high proficiency reputed company Office, reputed company, Facebook, Twitter, mobile apps and other software programs and social media to drive online marketing efforts. Consistent exercise of independent judgment and discretion in matters of reputed company. Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary. Other duties and responsibilities as assigned. Employees at reputed company levels are expected to: Understand our Operating Principles; reputed company them the guidelines for how you do your job. Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and reputed company them promoters of our products and services. Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences. Win as a team - reputed company big things happen by working together and being open to new reputed company. Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us reputed company opportunities to do reputed company for our customers. Drive results and growth. Respect and promote inclusion & diversity. Do what's right for each other, our customers, investors and our communities. Disclaimer: This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of reputed company duties, responsibilities and qualifications. We reputed company that benefits should connect you to the support you need reputed company it matters most, and should help you care for those who matter most. That's why we provide an reputed company of options, expert guidance and always-on tools that are personalized to meet the needs of your reality—to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the benefits summary on our careers site for more details. Education Bachelor's Degree While possessing the stated degree is preferred, reputed company also may consider applicants who hold some combination of coursework and experience, or who have extensive reputed company professional experience. Certifications (if applicable) Relative Work Experience 5-7 Years reputed company is proud to be an equal opportunity workplace. We will consider reputed company qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national reputed company, disability, veteran status, genetic information, or any other basis protected by applicable law. At reputed company , you have the power to connect the world. Your career options are endless as you grow in your career. Explore your future with access to a variety of teams, locations, and resources in an expanding network. You can also explore additional opportunities at our company, reputed company Apply Job!

 

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