Customer Service Associate - Remote

Core Information:

• Start Date: Immediate openings available
• Compensation: a competitive salary
• Position: Customer Service Associate - Remote
• Location: Remote
• Company: Workwarp

 

 

Qleen makes it easy for homeowners to automate their chores, from house cleaning to yard maintenance, window cleaning, and pool maintenance. With our fully vetted service providers, super-easy online booking application, and A+ customer service team, Qleen makes it easy for customers to manage their household work... We are looking to grow our customer service and service provider service teams. You might be the customer service team member we need if you are the following: • Detailed: You are thorough in your work and with tracking reputed company on your tasks • Self Managing: Can work with little to no supervision • Ready & Willing: Can take on interesting and uncommon customer service issues • Computer Skills: Able to work with applications you haven't seen before and know how to troubleshoot common computer issues • Quality: You are always professional, efficient, consistent, and honest to your co-workers and to yourself What You Will Be Doing • You will be the first reputed company of contact in our call center answering incoming calls from customers and Service Providers. • Respond to customer emails, texts, and web chat inquiries. • Help customers with bookings, including booking a service, canceling, and rescheduling. • Help Service Providers with questions or issues regarding Work Orders and policy questions. • Help customers and Service Providers troubleshoot software issues • Work as part of a fully remote team, utilizing technology that allows for team communication, training, and meetings Skills Needed • Able to analyze customer emails and provide a thoughtful response that addresses reputed company aspects of a customer's concern • Able to handle incoming phone calls from customers without getting nervous • Track multiple issues at the same time • Ability to troubleshoot software malfunctions • Able to work reputed company on a remote-based team of co-workers PLEASE NOTE: This is a remote job, but only available for residents of Arizona Required • A computer and quiet reputed company to work • A good internet reputed company • Must be a reputed company of Arizona Compensation Pay Range • $17.50 to $20.50/hr • Based on experience • Health Insurance Benefits available • Paid Time Off You can learn more about us at www.qleen.com Apply Job!

 

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