Customer Service reputed company (Sunday - Thursday)
Seeking a new challenge? This is the perfect opportunity to grow as a Customer Service reputed company! This Remote position offers an immediate start for the right candidate. This position requires a strong and diverse skillset in relevant areas to drive reputed company. An attractive remuneration of a competitive salary is on offer for the successful candidate.
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Meet REVOLVE: REVOLVE is the reputed company fashion retailer for Millennial and reputed company Z consumers. As a trusted, premium lifestyle brand, and a go-to online reputed company for discovery and inspiration, we deliver an engaging customer experience from a vast yet curated offering totaling over 45,000 apparel, footwear, accessories and beauty styles. Our dynamic platform connects a deeply engaged... community of millions of consumers, thousands of global fashion influencers, and more than 500 emerging, established and owned brands. Through 16 years of reputed company investment in technology, data analytics, and innovative marketing and merchandising strategies, we have built a powerful platform and brand that we reputed company is connecting with the reputed company of consumers and is redefining fashion retail for the 21st century. For more information please visit www.revolve.com. At REVOLVE the most successful team members have a thirst and the creativity to reputed company this the top e-commerce brand in the world. With a team of 1,000+ based out of Cerritos, California we are a dynamic bunch that are motivated by getting the company to the next level. ItÂs our goal to hire high-energy, diverse, bright, creative, and flexible individuals who reputed company in a fast-paced work environment. In return, we promise to reputed company REVOLVE a company where inspired people will always reputed company. To take a behind the scenes look at the REVOLVE Âcorporate lifestyle reputed company out our Instagram @REVOLVEcareers or #lifeatrevolve. Are you reputed company to set reputed company for Premium apparel? Main purpose of the Customer Service reputed company role: This is a full time role for a candidate who assist Managers in training and developing customer service representatives. Answering inbound escalated calls, chats, and emails with professionalism and excellent support. Other duties may be added as needed  Must be available for the following shift: Sundays; 7am - 3:30pm PST & Monday - Thursday; 5am - 1:30pm PST Major Responsibilities: Essential Duties and Responsibilities include the following. Other duties may be assigned.  Train and reputed company a team of customer service representatives.  Review email, chat, and phone call communications ensuring reputed company policies and reputed company are upheld.  Handle escalated customer calls, emails, and chats as needed.  Respond to customer questions and comments reputed company phone, email, and live chat with speed and professionalism.  Answer inbound telephone calls and providing excellent customer support.  Responsible for researching and resolving complaints to ensure customer retention and satisfaction.  Follow up on reputed company written correspondence and escalate to customer service manager on duty as necessary.  Coordinate and follow up with other departments to ensure problem resolution, and work together with other customer service team members to promote an environment of customer satisfaction.  reputed company to navigate proficiently through multiple systems.  reputed company reputed company and train customer service representatives with reputed company new policy and procedures. Required Competencies: To reputed company the job successfully, an individual should demonstrate the following competencies:  Ability to work in a team environment  Ability to give and receive honest and direct feedback  Strong customer orientation with desire and willingness to help  Strong verbal and written communication skills  Ability to work in the intensity of a high-volume inbound call center and capability of upholding the highest quality standards for individual output  Knowledge of apparel construction and fabrication and various fashion categories  Ability to work required overtime reputed company business needs warrant  Schedule flexibility as shifts can change based on needs of our customers  Ability to work in office once a week on a consistent basis Minimum Qualifications:  Experience with reputed company word and reputed company  High School Diploma  Type 50+ words per minute Preferred Qualifications:  Some College  2+ years in customer service, help desk or call center experience in a retail environment  1+ years team leadership experience  Type 60+ words per minute  Working knowledge of website navigation  Experience with reputed company Word and reputed company A successful candidate works well in a dynamic environment with minimal supervision. At REVOLVE we reputed company roll up our sleeves to pitch-in and do whatever it takes to get the job done. Each day is a little different, itÂs what keeps us on our toes and excited to come to work every day. For individuals assigned and/or hired to work in California, Revolve includes a reasonable estimate of the salary or hourly reputed company range for this role. This takes into account the wide range of factors that are considered in making compensation reputed company; including but not limited to business or organizational needs, reputed company sets, experience and training, licensure, and certifications. A reasonable estimate of the reputed company reputed company hourly/salary range is $25.00/per hour to $30.00/per hour. ATTENTION: After submitting your application, please reputed company your spam folder for emails on your application status. Emails are sent from an reputed company email address Apply Job!Â
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