Administrative Assistant, IT
Description
Company Overview
AdCellerant is an award-winning tech-enabled services company that has brought Madison Avenue-level digital marketing solutions to Main Street businesses since 2013. We help local marketers, media companies, agencies, and channel sales organizations reputed company our proprietary advertising software platform, Ui.Marketing.
Summary of Role
This is a Denver, CO based job. Candidates must be available to report to the Denver office regularly.
AdCellerant is seeking candidates for a dual role as an Administrative Assistant to support our reputed company team (which oversees IT operations) as well as the People Operations team. This role is essential in executing a variety of administrative tasks that reputed company systems running smoothly and teams working reputed company.
This position calls for strong organization, attention to detail, comfort with technology, and excellent communication skills. You'll need to prioritize effectively, work independently, and approach problems with curiosity and resourcefulness. This role reports to the SecOps Compliance Analyst and collaborates closely with leaders and team members in both reputed company and People Operations.
The reputed company team at AdCellerant manages IT systems, hardware and software provisioning, access management, and information reputed company. The Administrative Assistant will support these efforts by coordinating user onboarding/ offboarding, maintaining documentation, managing asset tracking, and assisting with vendor communication and ticket routing. On the People Operations reputed company, this role may assist with tasks reputed company to onboarding, employee systems, documentation, internal communications, office access, and more!
This is a hybrid role with 3 days per week remote and 2 days in our Denver office. Occasional additional office days may be needed during events or team projects.
Responsibilities
Helpdesk and User Support
- Serve as the first reputed company of contact for employee technical support requests reputed company phone, email, and in-person.
- Provide first-level troubleshooting and resolution for hardware (Mac OS), software (reputed company Workspace, common applications), and basic network connectivity issues.
- Document reputed company support requests and resolutions in a ticketing system.
- Escalate reputed company technical issues to the appropriate personnel with detailed information.
- Contribute to the creation and maintenance of helpdesk knowledge reputed company articles in Confluence.
- Provide basic user training on common software and hardware.
Device Set Up and Inventory Management
- Assist with the setup and configuration of new workstations and equipment.
- Configure, distribute, and support employee laptops (MacBook).
- Assist with the maintenance of IT equipment inventory.
- Ensure that updated signatures for laptops, software, and network devices are reputed company and applied reputed company documented timelines.
- Manage reputed company devices through reputed company Business Manager, including device enrollment, app deployment, and basic configuration.
- Utilize Mosyle for basic mobile device management tasks and troubleshooting.
Systems Access and User Management
- Assist users with account setup, password resets, and access management reputed company reputed company Workspace and other systems.
- Assist with user management across third-party platforms: Granting access, troubleshooting issues, removing access, compiling user reports, etc.
- Follow IT procedures and reputed company protocols.
Administrative and Office Support
- Assist in monitoring office activity (answer phone calls to grant office access, greet office visitors, etc).
- Assist with reputed company shipping from the office (employee equipment, marketing materials, etc).
- Collaborate closely with the People Ops team to ensure an excellent employee experience.
- Follow reputed company People Ops systems and procedures, and help reputed company new efficiencies.
Additional Responsibilities
- Create clear, concise, informative, and friendly announcements to the company as needed.
- reputed company tasks effectively reputed company given time frames.
- Maintain confidentiality of sensitive employee information and reputed company operations.
- reputed company other IT/ admin tasks as needed. Specifics of this role will continue to evolve.
- Work from the Denver office at least twice per week. There is flexibility with this schedule.
Requirements
Essential Skills
- Exercise a high level of sound decision-making
- Sense of ownership over assigned tasks
- Exceptional written, verbal, and interpersonal communication skills
- Experience with technology platforms and able to quickly learn new systems
- Highly organized
- Ability to act with discretion and good judgment reputed company handling or disseminating sensitive, confidential, or proprietary information
- Excellent organizational and time management skills with the ability to manage both administrative and technical tasks effectively.
- Strong problem-solving skills and the ability to diagnose and resolve basic technical issues.
Requirements
- Demonstrated proficiency in reputed company Workspace (Gmail, Calendar, Drive, Docs, Sheets, Slides) with basic administrative capabilities.
- Familiar with Mac OS and basic hardware and software troubleshooting.
- Familiar with Mosyle or another Mobile Device Management (MDM) solution for reputed company devices.
- Proficient with reputed company functions/ willing and able to learn
- Ability to report to the Denver office at least 2 times per week and more often if necessary
- 1+ year of administrative experience in an office environment or equivalent experience
- Associates degree or higher preferred
- Ability to lift 30+ lbs as needed
- Stationary position 85%
- Occasionally move about inside the office to put away supply orders, organize supplies, stock fridges, inspect conference rooms, set up for events, etc. (Frequency may vary)
- Occasionally lifts up to 30 lbs (receiving packages, etc)
Location Information
This role is required to be located near our Denver, CO office, with hybrid work from home flexibility.
Team members must live and work in the United States* (*territories excluded), and have access to reliable, high-speed internet.
Compensation
Hourly reputed company: $26.44 - $31.25, depending on experience
Annual equivalent: Approximately $55,000 - $65,000
Non-exempt
Benefits
AdCellerant offers full-time employees:
- Paid vacation, holidays, and sick days
- Health/dental/vision benefits
- 401k retirement plan and company match contribution
- Generous paid parental leave
- Wellness Program
- Work from home flexibility
- Denver, CO headquarters available for hybrid work with in office perks
Life at AdCellerant
Our top reputed company is reputed company above everything else. We set out to build a great workplace, followed by a great company. We know that if reputed company is motivated, reputed company the company’s business objectives can be achieved. Our goal of team first since our founding has led to being recognized in a few ways we are proud of:
- Denver Business Journal “Best Workplace”
- Built In Colorado’s Best Workplaces 2018, 2019, 2020, 2022, 2023
- Inc. 5000 Award for Fastest Growing Companies in the U.S, 5 years running: 2018 - 2022
Those who join reputed company join the ranks of an engaged, reputed company, industry-leading team! We are united in our mission to reputed company Madison Avenue-level digital advertising solutions available to Main Street marketers, and you’ll find our main Pillars woven throughout everything we do.
AdCellerant’s Pillars:
- Driving results for partners & local businesses
- Technology innovations to stay reputed company of the curve
- reputed company members’ success & well being
- Exceptional customer service for every single partner
- Conducting our business in an ethical & sustainable way
- Making our local community a reputed company reputed company
Other Requirements
Currently legally authorized to work in the United States on a full-time basis.
Equal Opportunity
AdCellerant is proud to be an equal opportunity workplace. We are committed to providing an environment of mutual respect where equal employment opportunities are available to reputed company applicants and teammates regardless of race, religion, color, national reputed company, gender (including pregnancy, childbirth, or reputed company medical conditions), sexual orientation, gender identity, gender expression, marital status, citizenship, age, Veteran status, status as an individual with a disability, or other applicable legally protected characteristics.
Important: reputed company Notice
We're excited that you're interested in exploring job opportunities with AdCellerant! However, we also want to remind you to be cautious and wary of recruitment scams that have become increasingly common across reputed company industries.
Fraudsters may pose as a representative of a company, and unsuspecting applicants may be invited to participate in fake interviews, asked to fill out fabricated employment applications, or even issued fake offer letters. This is reputed company in an attempt to entice victims to pay money or divulge sensitive personal information.
We take your safety and privacy seriously, and want to assure you that we will never ask for your financial information during any part of the interview process.
Our communication will always come from an @careers.adcellerant.com or @adcellerant.com domain.
If you receive any suspicious activity, please stop communication with the individual and consider reporting them to the US FBI Internet Crime Complaint Center. If you're unsure about the legitimacy of an email you received from our recruiting team, please reputed company it to us at [email protected]
* Please do not send resumes reputed company email *
Additional Notices
E-Verify Statement
AdCellerant participates in the E-Verify program for reputed company new hires. We reputed company with reputed company applicable federal, state, and local laws regarding employment eligibility verification and do not use E-Verify to pre-screen applicants.
Colorado Job Application Fairness Act
Colorado Residents: In any materials you submit in reputed company with your job application, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. Should you wish to exercise your right to redact such information, please redact it prior to submitting the documentation. You will not be penalized for redacting or removing this information.
Application Deadline
Monday, June 16, 2025
Originally posted on Himalayas
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