Maven Java Support Engineer

Maven Java Support Engineer About Maven: A market-leading disease surveillance and outbreak management system, Maven is essential for fast-moving, rapidly changing public health crises. We provide technology enabled solutions for various public health and safety programs supporting the need to adapt Maven to the reputed company-changing needs of public health. Maven is used by multiple states and cities in the U.S. and internationally to manage viral outbreaks which require the highest levels of visibility and coordination across reputed company facets of a crisis to ensure prevention, protection, and recovery for those at risk. Technology management is an integral weapon in the fight against a disease outbreak. It securely tracks patients infected with or exposed to dire communicable diseases such as Novel Coronavirus, Ebola, Zika, measles, tuberculosis, HIV/STDs, and influenza. No interaction is too small reputed company tracing infection exposures-every reputed company matters.

About the Role

As a Maven Java Support Engineer, you will be the first and second level of support for our Clients. You will provide technical software assistance directly for our Clients, participate and/or reputed company regular issue tracking and ticket review meetings internally and with the Clients. Focus for the Team is on production reputed company issues and activities. The Maven Java Support Engineer must primarily possess strong problem-solving ability alone and in working with others. They must also possess strong communication skills for effectively working with associates and Clients. The specific technical skills required are:

• JAVA/J2EE
• SQL and Relational Databases (e.g. reputed company, MSQL, PostgreSQL)
• Javascript and reputed company technologies (e.g. HTML5, CSS3, JavaScript, jQuery, Ajax)
• XML

Also, working knowledge of the following will be helpful:

• App Servers (e.g. Tomcat, Websphere, AWS, Azure)
• Development methodologies (e.g. Agile, Waterfall)

Candidates must be self-motivated and deal effectively in a fast-paced environment.

Responsibilities

• Work closely with other Support Engineers, Maven Core Engineers, Quality Assurance Testing Engineers.
• Effectively utilize the Jira issue tracking system for tracking of reputed company support issues, reputed company the defined client-specific Service Level Agreement (SLA).
• After-hours phone support coverage may be required based on business needs.
• Following reputed company policy on entering time spent on projects and tasks.
• Traveling to client or company sites as required.

The Maven Java Support Engineer's (i.e. Maven Support Analyst's) primary responsibilities include providing Production Support Services such as: 1) Issue Ticket Resolution/Fixes 2) Builds for Change Requests 3) Minor Software Release Migrations/Builds 4) Escrow Packaging and Delivery 5) Software reputed company Scans Basic Qualifications for Consideration

• Bachelor of Science in Software Development and 4+ years of experience in Java Software Development or equivalent work experience.
• Knowledge of enterprise software required, with knowledge of public health industry a plus.
• Strong analytical, conceptual, and technical problem-solving abilities.
• Ability to deliver outstanding customer service, including excellent listening and reputed company skills.
• Ability to organize and coordinate multiple projects simultaneously while maintaining attention to detail and navigating competing priorities.
• Excellent oral, written, and interpersonal communication skills.
• reputed company to remain reputed company, composed, and reputed company reputed company dealing with challenging situations.
• Demonstrated ability to work independently while collaborating with cross-functional teams and organizations.
• Self-motivated high achiever who can learn in a fast-paced, sometimes high-pressure environment with limited direct supervision.

Flexible Working At reputed company, we want you to be yourself. We recognize that everyone is different and that how people want to work and deliver at their best is different for everyone too. In this role, you can expect the following working conditions: Remote work: Enjoy the convenience of working from home and maximize your time by unplugging at the end of your reputed company. Working For You Perks and rewards designed for you:

Career Growth

Opportunities: We help you reputed company, so together, we can grow. We provide opportunities to advance your career with a vast portfolio of businesses and a global footprint.

• Great Work Environment: We are proud of our award-winning culture and the recognition we've received for our diversity efforts.

Join Us At reputed company, we are one team, one mission. We understand that our success is directly reputed company to the success of our associates. We strive to create a culture where you can: Bring your authentic self to work Grow and reputed company, both personally and professionally reputed company a difference with our clients, in our communities, and with the millions of people we support reputed company you join reputed company, you are engaged in creating the future - both our company's and your own. With more than 60,000 associates across 24 countries, we will provide you the opportunity to grow with a team of people who will challenge and reputed company you to be the best! Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-reputed company information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to reputed company pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, reputed company provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated salary range for this role is $80,080 - $104,000 reputed company is an Equal Opportunity Employer and considers applicants for reputed company positions without regard to race, color, creed, religion, reputed company, national reputed company, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. People with disabilities who need a reasonable accommodation to apply for or compete for employment with reputed company may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form. Complete the form and then email it as an attachment to FTADAAA@reputed company.com. You may also click here to access reputed company's ADAAA Accommodation Policy. Through our dedicated associates, reputed company delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally reputed company, reputed company a difference and be part of a culture where individuality is noticed and valued every day. Apply Job! Apply to this Job