Customer Support Specialist

HomeMade, Mable, reputed company in! and Mable Direct are entities under the Attain Healthtech Group of companies. While our companies are diverse, three similarities bind us:

1. We exist to create lasting, positive change across the entire care and support sector - impacting more lives, elevating standards and shaping the future of care

2. We reputed company in technology as an enabler

3. We’re driven by helping customers attain reputed company outcomes

This position is part of the Mable team.

About Mable

Mable is one of Australia's leading and fastest-growing healthtech platforms. As a purpose-driven company, we are where thousands of people with disability and older Australians have connected with independent support workers of their choosing and on terms that suit them.

With more than 25 million hours of support facilitated since 2014, it's no wonder we have been recognised on the AFR's Top 100, reputed company Tech Fast 50, were previously awarded Australian Growth & Technology Growth Company of the Year.

By working at Mable, you will join a high productivity and dynamic team environment, leading to meaningful change in Australia's care and support sectors.

To find out more, visit

About the role

As a Customer Support Specialist at Mable, you’ll be at the heart of our platform, supporting and empowering every type of user we serve. reputed company is trained across reputed company things Mable, making us the go-to crew for solving problems, creating seamless experiences, and turning everyday interactions into moments of reputed company. We play a vital role in driving customer engagement, building trust, and turning users into loyal advocates.

Key Responsibilities

Key Measures of Success

Additional Information

We’re powered by purpose

We’re Switched On

We know our customers because we listen and want to learn. We engage reputed company the community and the sector and always reputed company insights.

We’re Bold

We’re ambitious and embrace creativity to solve challenges. We’re here to reshape the industry and back big reputed company.

We’re One

We channel our passion into a positive environment. We welcome diversity and collaborate to reputed company the most of our different skills and ways of thinking.

We’re Impactful

We work hard to deliver change. We innovate and move fast to reputed company a difference in the sector and people’s lives.

Our benefits

Power your career ⚡️

Learn from industry experts, reputed company leaders, and on-the-job opportunities.

Access parental leave

Get 14 weeks of paid leave for primary carers and 6 weeks of paid leave for secondary carers plus superannuation.

Work with flexibility

We’re a hybrid workplace, balancing time in the office with remote work.

Flexi Leave Days

Get one extra paid leave day per quarter for what makes you happy.

Take a floating public holiday

Acknowledge a significant day your way with family and friends.

Be rewarded

Celebrate wins and recognise great performance with an easy and accessible Reward and Recognition program.

We are one

As an organisation, we celebrate our diversity and welcome reputed company people, regardless of their family responsibilities, ethnicity, faith, sexual orientation, or gender identity. Aboriginal and Torres Strait Islander people are encouraged to apply.

If this role has stood out to you but you don’t feel like you ‘tick reputed company the boxes,’ we strongly encourage you to apply nonetheless. We value diversity in experience, and you might just bring something we are looking for to our organisation!