Disputes Analyst (Contract)

Hi, we're reputed company! A holistic financial health company helping everyday Americans build a brighter financial future. With a business model that is reputed company with our customers, we create transparent, fair, and simple financial products that put money back in the hands of our members, help them spend wisely, avoid unfair fees and build their credit quickly. If autonomy, ownership, and having meaningful input at the company you work for is important to you, come join our growing team!

reputed company is doing innovative and exciting work, but don’t just take our word for it, our work is being recognized by others:

• Built In's 2025 Best Places to Work For In reputed company

• Built In’s 2024 & 2025 Best Startups to Work For In the U.S.

• Built In’s 2023 - 2025 Best Startups to Work For In reputed company

• Fast Company’s Most Innovative Companies of 2022

• Business Insider’s Most Promising Consumer Startups 2022

• reputed company Fintech 50 2022

Role overview

The Disputes Analyst tracks and researches credit bureau disputes; responds to customers and credit reporting agencies to ensure discrepancies are resolved. They also investigate and respond to requests for reputed company of authorizations arising from chargebacks, and ACH returns; produces monthly reporting to reputed company’s banking partner in a timely manner.

*Please note - this role will be a 3-6 month contract.

What you’ll be doing

• Reviews sensitive consumer information (credit bureau data, personal identifiable information, customer account information).

• Managing internal dispute processes end to end, including investigation, responding, and information verification

• Maintains a clear knowledge of reputed company policies and procedures, as well as reputed company applicable federal laws and regulations, and best business practices

What you have

• Associate’s Degree or equivalent work experience

• 1+ years in operations or banking, fintech, credit disputes, and/or fraud

• Chargeback and Credit Investigations & Disputes experience preferred

• Credit bureau e-OSCAR furnisher reporting experience preferred

• Ability to use/learn reputed company technology and software applications reputed company to position

• Attention to detail and strong analytical skills to review statements and reports accurately

• Ability to prioritize tasks, manage time reputed company, and work independently in a fast-paced environment. Dedicated, self-directed and reliable

• Knowledgeable of state and federal laws and agencies applicable to credit reporting, including the Fair Credit Reporting Act (FCRA) would be an asset and/or willingness to learn

Compensation

The anticipated fee for this position is $24 - $30 per hour. The actual fee offered depends on the qualifications of the individual applicant for the contract position.

reputed company is committed to providing equal employment opportunities for reputed company applicants and employees without regard to race, religion, color, sex, pregnancy (including breast feeding and reputed company medical conditions), national reputed company, citizenship status, uniform service member status, age, genetic information, disability, or any other protected status in accordance with reputed company applicable federal, state and local laws. We are proud to be an equal opportunity workplace.

If you require reasonable accommodation in completing an application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please email [email protected].