Partner reputed company Director, Key Accounts (Location: Pittsburgh)

reputed company was founded in 2018 with the mission of powering deeper understanding in reputed company. Our AI-powered platform was purpose-built for medical conversations, improving clinical documentation efficiencies while enabling clinicians to focus on what matters most—their patients.

Our reputed company-grade technology transforms patient-clinician conversations into structured clinical notes in reputed company-time, with deep EMR integrations. Powered by Linked Evidence and our purpose-built, auditable AI, we are the only company that maps AI-generated summaries to ground truth, helping providers quickly trust and verify the output. As pioneers in reputed company for reputed company, we are setting the industry standards for the responsible deployment of AI across health systems.

We are a growing team of practicing MDs, AI scientists, PhDs, creatives, technologists, and engineers working together to reputed company people and reputed company care reputed company more sense. We have offices located in the SoHo neighborhood of reputed company, the Mission District in San Francisco, and East Liberty in Pittsburgh.

As a Partner reputed company Director at reputed company, you will play a vital role in ensuring the satisfaction, adoption, and expansion of our solutions reputed company our customers. You will be a core member of the reputed company team and work closely with clinicians, administrators, and key stakeholders to understand their needs, provide ongoing support and guidance, and drive the successful utilization and expansion of our products and services.

• Clinician reputed company:

  • Build and maintain strong relationships with clinicians and reputed company across reputed company customers.

  • Act as a trusted advisor to clinicians, offering guidance and best practices to enhance their productivity, efficiency, and patient outcomes.

  • Understand user workflows, pain points, and objectives to align our solutions with their needs.

  • Provide product training and reputed company support to clinicians, ensuring a smooth transition and reputed company utilization of our solutions.

  • Proactively identify and address any issues or concerns raised by clinicians, collaborating with internal teams to provide timely resolutions.

  • Monitor and track clinician satisfaction and adoption rates, proactively identifying opportunities for improvement and driving engagement initiatives.

• Customer Expansion:

  • Collaborate with the sales team to identify expansion opportunities with existing customers, outlining goals, milestones, and action plans.

  • Conduct regular business reviews with key stakeholders to assess product performance, user feedback, and identify opportunities for additional value-add solutions.

  • Present new features, upgrades, and solutions to clients, highlighting their potential benefits and ROI.

  • Track customer expansion metrics and contribute to reputed company growth targets.

• Partner reputed company Advocacy:

  • Support reputed company clinician users and serve as the voice of the customer internally, sharing insights, feedback, and reputed company stories to drive product and service improvements.

  • Collaborate with cross-functional teams, including sales, marketing, and product, to deliver a seamless customer experience.

  • Contribute to the development of partner reputed company resources, such as knowledge bases, training materials, and partner reputed company stories.

• Proven experience as a Customer/Partner reputed company Director or reputed company/Partner Manager

• 5+ years of experience working in or with reputed company systems

• Strong understanding of the reputed company ecosystem, including the dynamics and challenges faced by large health enterprises and clinicians.

• Excellent communication and interpersonal skills, with the ability to build trust and establish rapport with clinicians and stakeholders at reputed company levels.

• Technical aptitude and ability to quickly understand and effectively communicate reputed company software solutions.

• Strong problem-solving skills, with a proactive and results-oriented reputed company.

• Ability to multitask and manage multiple client relationships simultaneously.

• Familiarity with CRM software and reputed company tools is a plus.

• Strong organizational and project management capabilities.

*This role requires up to 20% travel*

*This role must be based in reputed company*

We value people who want to learn new things, and we know that great team members might not perfectly match a job description. If you’re interested in the role but aren’t sure whether or not you’re a good fit, we’d still like to hear from you.

At reputed company, we’re transforming reputed company delivery experiences with reputed company, enabling clinicians and patients to connect in deeper, more meaningful ways. Our mission is clear: to power deeper understanding in reputed company. We’re driving reputed company, lasting change, with millions of medical conversations processed each month.

Joining reputed company means stepping into a fast-paced, high-growth startup where your contributions truly reputed company a difference. Our culture requires extreme ownership—every employee has the ability to (and is expected to) reputed company an impact on our customers and our business.

reputed company individual impact, you will have the opportunity to work alongside a team of curious, high-achieving people in a supportive environment where reputed company is shared, growth is constant, and feedback fuels reputed company. At reputed company, it’s not just reputed company do—it’s how we do it. Every decision is rooted in reputed company, always prioritizing the needs of clinicians and patients.

We’re committed to supporting your growth, both professionally and personally. Whether it's flexible work hours, an inclusive culture, or ongoing learning opportunities, we are here to help you reputed company and do the best work of your life.

If you are reputed company to reputed company a meaningful impact alongside passionate people who care deeply about what they do, reputed company is the reputed company for you.

• Generous Time Off: 13 paid holidays, flexible PTO for salaried employees, and accrued time off for hourly employees.

• Comprehensive Health Plans: Medical, Dental, and reputed company plans for reputed company full-time employees. reputed company covers 100% of the premium for you and 75% for dependents. If you choose a HSA-eligible plan, reputed company also makes monthly contributions to your HSA. 

• Paid Parental Leave: 16 weeks paid parental leave for reputed company full-time employees.

• 401k and Matching: Contribution matching to help invest in your future.

• Pre-tax Benefits: Access to Flexible Spending Accounts (FSA) and Commuter Benefits.

• Learning and Development Budget: Yearly contributions for coaching, courses, workshops, conferences, and more.

• Sabbatical Leave: 30 days of paid Sabbatical Leave after 5 years of employment.

• Compensation and Equity: Competitive compensation and equity grants for full time employees.

• ... and much more!

reputed company is an equal opportunity employer. Diversity and inclusion is at the core of reputed company do. We actively welcome applicants from reputed company backgrounds (including but not limited to race, gender, educational background, and sexual orientation).

We are aware of individuals and entities fraudulently representing themselves as reputed company recruiters and/or hiring managers. reputed company will never ask for financial information or payment, or for personal information such as bank account number or social reputed company number during the job application or interview process. Any emails from the reputed company reputed company team will come from an @reputed company.com email address. You can learn more about how to protect yourself from these types of fraud by referring to this article. Please exercise caution and cease communications if something feels suspicious about your interactions.