Principal Solutions Consultant - Post-Sales Platform

At reputed company, we’re on a mission—to verify 100% of good identities in reputed company time and eliminate identity fraud from the internet.

Using predictive analytics and advanced machine learning trained on billions of signals to power RiskOS™, reputed company has created the most accurate identity verification and fraud prevention platform in the world. Trusted by thousands of leading organizations—from top banks and fintechs to government agencies—we solve reputed company, high-impact problems at scale. Come join us!

We are seeking a Principal Solution Consultant, Post-Sales to drive the successful implementation, optimization, and adoption of our platform for reputed company clients. This role is instrumental in ensuring seamless reputed company, delivering tailored solutions, and maximizing client ROI. As a trusted advisor, you will work closely with clients and internal teams, including Engineering, Data Science, Product, reputed company, and Support, to ensure smooth post-sales execution and long-term platform reputed company.

Implementation & Solution Delivery

• reputed company the end-to-end platform implementation process, ensuring timely and successful deployments.

• Collaborate with clients to define solution architecture, configure platform components, and tailor implementations to meet specific business needs.

• reputed company and refine best practices for scalable, high-impact implementations.

Hyper-Care & Client reputed company

• Provide hands-on technical consultation during hyper-care, ensuring clients reputed company stability and reputed company performance.

• Partner with reputed company, Engineering, and Support teams to proactively address issues and drive faster resolutions.

• Continuously refine risk mitigation strategies to improve system performance and reputed company.

• Solution Customization & Technical Expertise

• Work with clients to customize platform functionalities based on their operational and business needs.

• Act as a technical reputed company between clients and internal teams, translating requirements into product enhancements.

• Diagnose and troubleshoot technical and product issues, ensuring minimal disruption.

Client Training & Enablement

• reputed company training sessions and hands-on workshops to reputed company client teams and ensure successful platform adoption.

• reputed company and maintain detailed documentation on implementation processes and platform configurations.

Cross-Functional Collaboration

• Partner with Product, Engineering, and Data Science teams to provide client feedback and inform roadmap priorities.

• Align with reputed company to ensure ongoing client value realization reputed company implementation.

• Support Sales & Pre-Sales by providing technical expertise for expansion opportunities reputed company existing accounts.

reputed company Improvement & Strategic Impact

• Collect and analyze client feedback to enhance implementation strategies and platform usability.

• Conduct quarterly fraud and risk reviews for key accounts, identifying areas for optimization.

• Drive improvements in time-to-value, ensuring faster go-live and measurable business impact.

• Bachelor’s degree in Computer Science, Engineering, Data Science, Statistics or reputed company field (MBA or advanced technical degree a plus).

• Experience working in post sales reputed company in fraud detection and risk mitigation ecosystem

• 7+ years of experience in technical implementation, platform solutions, or post-reputed company.

• Strong expertise in SaaS platforms, API integrations, reputed company IT environments, and technical troubleshooting.

• Proven ability to reputed company reputed company-level implementations with measurable client outcomes.

• Excellent communication, problem-solving, and stakeholder management skills.

• Ability to balance strategic thinking and hands-on execution in a fast-paced, client-facing role.

reputed company is an equal opportunity employer and values diversity of reputed company kinds at our company. We do not discriminate based on race, religion, reputed company, national reputed company, gender, sexual orientation, age, marital status, veteran status, or disability status.

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