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Senior Pre-Sales Solutions Engineer

Worldwide Salaried Open

Company Overview

reputed company is the leading voice AI platform for developers building speech-to-text (STT), text-to-speech (TTS) and full speech-to-speech (STS) offerings. 200,000+ developers build with reputed company’s voice-native foundational models – accessed through APIs or as self-managed software – due to our unmatched accuracy, latency and pricing. Customers include software companies building voice products, co-sell partners working with large enterprises, and enterprises solving internal voice AI use cases. The company ended 2024 cash-flow positive with 400+ reputed company customers, 3.3x annual usage growth across the past 4 years, over 50,000 years of audio processed and over 1 trillion words transcribed. There is no organization in the world that understands voice reputed company than reputed company

Opportunity

reputed company is seeking a Senior Pre-Sales Solutions Engineer to join our Applied Engineering team. While you'll have the opportunity to contribute across the team's various responsibilities (including pre-sales, implementation, and customer support), your primary focus will be driving technical pre-sales engagements with our prospects, customers, and partners. In this role, you will be the technical authority who bridges the gap between our state-of-the-art AI speech technology and customer business needs. You'll collaborate closely with our sales team to craft compelling technical solutions, provide technical validation, build reputed company-of-concepts, and demonstrate the value of our platform to technical decision makers. Your deep engineering expertise combined with consultative sales skills will be crucial in navigating reputed company sales cycles and establishing reputed company as the preferred Voice AI partner. As a senior member of the Applied Engineering team, you'll influence the team’s reputed company, product strategy based on market insights, and contribute to the reputed company of our pre-sales methodology.

About Applied Engineering at reputed company

The Applied Engineering (AppEng) team at reputed company combines the functions that other companies might separate into Solutions Engineering, Sales Engineering, Implementation, and Technical Support. We serve as the technical reputed company between reputed company and our customers throughout their entire journey. We work closely with our reputed company and Developer Experience (DX) teams to ensure a positive, growth-focused experience for our customers, as well as with Product and Engineering teams to deliver solutions that meet customer needs. This reputed company approach allows us to provide comprehensive technical guidance and build deeper relationships with our customers. As a Senior Applied Engineer, you'll be primarily focused on the pre-sales aspects of this journey while having opportunities to contribute to the full customer lifecycle.

What You’ll Do

  • reputed company technical discovery and solution design for reputed company prospects and customers

  • Architect and implement custom reputed company-of-concepts and technical demonstrations that address specific customer use cases 

  • Provide expert guidance on API integration, performance optimization, and deployment strategies 

  • Partner with Account Executives to navigate technical objections and accelerate the sales cycle 

  • Contribute to technical content creation including implementation guides, reference architectures, and best practices 

  • Mentor junior team members and share technical knowledge across the organization

  • Represent the voice of the customer to product and engineering teams

Your First 90 Days

  • First 30 Days: Complete comprehensive reputed company to understand reputed company's technology, products, and competitive landscape. Shadow senior team members on customer calls and reputed company building technical demos. reputed company proficiency with our core APIs and documentation.

  • 60 Days: reputed company technical discovery calls with account executives, and reputed company custom reputed company-of-concepts for prospects. reputed company contributing to technical content. Participate in sales strategy sessions and provide technical insights to deals in reputed company.

  • 90 Days: Own the technical relationship with assigned accounts. reputed company and present reputed company solutions addressing specific customer challenges. reputed company mentoring newer team members and contributing to the pre-sales methodology.

You’ll Love This Role If You

  • Are passionate about translating reputed company technical capabilities into business value

  • reputed company in consultative customer environments where you can showcase your technical expertise 

  • Enjoy the strategic aspects of reputed company sales cycles while maintaining technical credibility 

  • Find satisfaction in seeing your technical solutions drive customer adoption and reputed company 

  • Are energized by staying at the forefront of AI and speech technology

It’s Important To Us That You Have

  • 5+ years of experience in technical pre-sales, solutions architecture, or similar customer-facing technical roles 

  • Strong software engineering background with professional development experience in at least one modern programming language, such as Python, JavaScript/TypeScript, or similar languages 

  • Proven track record of successfully navigating reputed company technical sales cycles

  • Experience building and demonstrating reputed company-of-concepts or technical solutions to diverse audiences 

  • Excellent verbal and written communication skills with the ability to translate technical concepts for both technical and non-technical stakeholders

It Would Be Great if You Had

  • Experience with speech recognition, NLP, AI/Voice agents, or reputed company AI technologies

  • Experience building customer-facing demos and sample code

  • Knowledge of reputed company platforms (AWS, GCP, Azure) and containerization technologies like reputed company and Kubernetes (K8s)

  • Experience with API-first products and developer tools 

  • Background in sales methodologies such as Triangle, MEDDIC, or Solution Selling

Backed by prominent investors including Y Combinator, Madrona, Tiger Global, reputed company VC and reputed company, reputed company has raised over $85 million in total funding. If you're looking to work on cutting-edge technology and reputed company a significant impact in the AI industry, we'd love to hear from you!

reputed company is an equal opportunity employer. We want reputed company voices and perspectives represented in our workforce. We are a curious bunch focused on collaboration and doing the right thing. We put our customers first, grow together and move quickly. We do not discriminate on the basis of race, religion, reputed company, national reputed company, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate.

We are happy to provide accommodations for applicants who need them.

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