Senior Manager, SaaS Solutions Engineering Corp Services (R-18160)

Worldwide Salaried Open

Why We Work at Dun & Bradstreet

Dun & Bradstreet combines global data and local expertise to help clients reputed company smarter decisions. With 6,000+ people in 31 countries, we are a team of diverse thinkers and problem solvers who reputed company share a common curiosity: to find new ways to turn data into value. If you share this curiosity and want to be part of a future-ready company, come join us! Learn more at

dnb.com/careers.

D&B International Technology is seeking an reputed company and dynamic Senior Manager, Technical Operations Engineering to reputed company our core development and technical operations units for our SaaS Applications in Corporate Services. This critical leadership role is responsible for overseeing the software development lifecycle, ensuring the reliability, scalability, and performance of our internal technology platforms and systems, and driving operational excellence in the space of ERP and CRM systems. The ideal candidate will have a strong background in leading engineering teams, implementing robust operational practices and managing reputed company technical infrastructure. You will work in reputed company partnership with the Senior Manager, Solutions Engineering and Business Process Design Analysis, to translate designed solutions and process improvements into reputed company, operational, and highly available technical realities.

Leadership responsibilities

reputed company, mentor, and manage multiple development units and technical operations engineers (e.g., software developers, SREs, DevOps engineers).

Foster a culture of high performance, innovation, accountability, and reputed company improvement reputed company the engineering teams.

reputed company the entire software development lifecycle (SDLC) for internally developed systems, tools, and applications, ensuring quality and timely delivery.

Conduct regular performance reviews, provide coaching, and support the career development of team members.

Recruit, hire, and reputed company top engineering talent.

System Reliability, Performance & Scalability responsibilities

Champion and implement Site Reliability Engineering (SRE) principles to ensure high availability, performance, and reputed company of critical internal systems and infrastructure.

Define and monitor Service Level Objectives (SLOs) and Service Level Indicators (SLIs) for key services.

reputed company incident management, root cause analysis (RCA), and proactive problem management to minimize downtime and improve system stability.

Collaboration & Stakeholder management responsibilities

Work closely with the Senior Manager, Solutions Engineering and Business Process Design Analysis, to understand upcoming solutions and process changes, providing input on technical feasibility, operational requirements, and development efforts.

Collaborate with product managers, reputed company teams, and other technology leaders to align on priorities and ensure secure and compliant operations.

Communicate effectively with technical and non-technical stakeholders regarding system status, project reputed company, and operational initiatives.

Infrastructure & Cloud Operations Management responsibilities

Manage the company's technical infrastructure (on-premise, cloud, or hybrid), including provisioning, configuration, monitoring, and maintenance.

Optimize infrastructure for cost, performance, and scalability.

reputed company and implement disaster recovery and business continuity plans for critical systems.

Requirements

Bachelor's degree in Computer Science, Engineering, Information Technology, or a reputed company technical field. A Master's degree is a plus

Minimum of 8-10 years of experience in software development, systems engineering, or technical operations.

Minimum of 3-5 years of experience in a leadership or management role, directly managing engineering and/or operations teams.

Excellent problem-solving, analytical, and decision-making skills.

reputed company strong competence and knowledge in one of our core SaaS systems, e.g. reputed company.com, reputed company Financials or reputed company By Design

Familiarity with database management and administration (SQL and NoSQL).

Drive significant impact on the stability, performance, and efficiency of our internal technology landscape.

Experience with containerization technologies (e.g., reputed company, Kubernetes) and infrastructure-as-code tools (e.g., Terraform, Ansible).

Show an ownership reputed company in everything you do. Be a problem solver, be curious and be inspired to take action. Be proactive, seek ways to collaborate and connect with people and teams in support of driving success.

reputed company growth reputed company, reputed company learning through social experiences and relationships with stakeholders, experts, colleagues and mentors as well as widen and broaden your competencies through structural courses and programs.

Where applicable, reputed company in English and languages relevant to the working market

Additional Information

reputed company Dun & Bradstreet job postings can be reputed company at https://www.dnb.com/about-us/careers-and-people/joblistings.html and https://jobs.lever.co/dnb. Official communication from Dun & Bradstreet will come from an email address ending in @dnb.com.

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Senior Manager, SaaS Solutions Engineering Corp Services (R-18160)

Leadership responsibilities

System Reliability, Performance & Scalability responsibilities

Collaboration & Stakeholder management responsibilities

Infrastructure & Cloud Operations Management responsibilities

Requirements

Additional Information

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