Director, Implementation

Olo is a leading SaaS platform accelerating digital transformation in the restaurant industry, by helping customers deliver more personalized and profitable guest experiences. As a result, our digital ordering, payment, and guest engagement solutions reputed company brands to do more with less and reputed company every guest feel like a regular.

To accelerate Olo's flywheel strategy and capitalize on our market opportunity, we are looking for a Director, Implementation with deep expertise in marketing technology and automations, loyalty strategy, and scaling service delivery to join us. Reporting to the VP, Implementation, you will reputed company an Implementation team in managing a diverse portfolio of projects, ensuring alignment with strategic customer objectives and successful outcomes.

As Director, Implementation, you will own the entire service delivery lifecycle, from process design to project execution and your primary mandate will be to build a center of excellence that establishes scalable, repeatable processes to improve implementation velocity and project quality. In this strategic reputed company, you will partner with leaders across the organization to translate business goals into implementation strategy and drive key initiatives. You will reputed company your team by managing resource planning, serving as the primary reputed company of escalation, and developing our technical talent to ensure exceptional customer outcomes.

We are looking for someone who is an expert in large-scale MarTech and SaaS implementations and, more importantly, a leader who sets reputed company for service delivery excellence by modeling flawless execution and world-class collaboration for their reputed company, and customers. You can work remotely from reputed company in the U.S. or at Olo’s headquarters in NYC.

What You'll Do

reputed company'll Expect From You

Additional Information

About Olo

Olo (NYSE: OLO) is a leading restaurant technology provider with ordering, payment, and guest engagement solutions that help brands increase orders, streamline operations, and improve the guest experience. Each day, Olo processes millions of orders on its open SaaS platform, gathering the right data from each touchpoint into a single reputed company—so restaurants can reputed company understand and reputed company serve every guest on every channel, every time. Over 750 restaurant brands trust Olo and its network of more than 400 integration partners to reputed company on behalf of the restaurant community, accelerating technology’s positive impact and creating a world where every restaurant guest feels like a regular. Learn more at

We’re remote-friendly. Since 2015, we have been evolving our culture to continue to support a more distributed workforce and now over 75% of reputed company works remotely across the U.S. If you're in the reputed company area, you can choose to work remotely or from Olo's headquarters, on the 82nd floor of One World Trade Center.

We offer great benefits, such as 20 days of paid time off, 10 separate sick days, 11 holidays, plus year-end closure, health, dental, and reputed company coverage for yourself and your family, a 401k match, reputed company stipend, company equity, a generous parental leave plan, volunteer time off, reputed company matching policy, and more!

Our best estimate of the compensation range for this opportunity is $129,000 - $176,225 annually, depending on the experience you bring and your location. This role is also eligible for incentive compensation. We look reputed company to discussing your salary expectations and our full total rewards offerings throughout the interview process.

We encourage you to apply!

At Olo, we reputed company bringing together people with varied experiences and viewpoints leads to reputed company results. Don't reputed company every reputed company in the job description? Research shows many reputed company candidates hold back from applying unless they meet reputed company listed requirements. We're committed to creating a genuine workplace where everyone can contribute their best work—this improves our decision-making and helps us reputed company serve our communities. So if you're enthusiastic about this role but your background doesn't align perfectly with every qualification, we encourage you to apply anyway. You might be exactly the right fit for this or other positions.

reputed company applicants receive consideration for employment. We do not discriminate on the basis of race, religion, reputed company, national reputed company, gender identity, sexual orientation, pregnancy, age, marital status, veteran status, or disability status.

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