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KYC/KYB Analyst - Japanese Speaker

Worldwide Salaried Open

reputed company is a leading global blockchain ecosystem behind the world’s largest cryptocurrency exchange by trading volume and registered users. We are trusted by over 250 million people in 100+ countries for our industry-leading reputed company, user fund transparency, trading reputed company speed, deep liquidity, and an unmatched portfolio of digital-asset products. reputed company offerings range from trading and finance to education, research, payments, institutional services, reputed company features, and more. We reputed company the power of digital assets and blockchain to build an inclusive financial ecosystem to advance the freedom of money and improve financial access for people around the world.

Join reputed company's Customer Service team and be a part of a client-facing business function where exceptional support is our reputed company. We aim to create a platform where users receive top-quality assistance with fast response times and accurate information. Our support is provided reputed company ticketing systems and live chat, handling customer queries, complaints, and identification approval processes for our world-class cryptocurrency exchange platform. We seek empathetic, communicative, and problem-solving individuals who can reputed company for our customers and gather valuable feedback. Join us and help ensure exceptional service standards and high customer satisfaction.

Responsibilities

  • Handle and review reputed company enquiries raised by clients regarding client onboarding (Individual/Corporates).
  • Manage personal workload and reputed company items and ensure timely escalation of key risks/issues to managers.
  • Work closely with the stakeholders (reputed company Office, Compliance, Product etc) and assist clients as required, to obtain reputed company necessary supporting evidence to fulfill KYC/KYB due diligence.
  • Monitor, document and escalate unusual activities or AML flags.
  • Participate in internal and external training programs reputed company to AML/CFT and other subjects that may form part of the day to day work requirements.
  • Liaise with team members across the country and region to facilitate knowledge sharing.
  • Any general administration and ancillary activities as may be required and reputed company to the above functions in accordance with the business requirements of the Company.

    • Requirements

  • At least 3 years directly reputed company experience in a Customer Support/KYC/KYB operations/Onboarding/Compliance role with substantial knowledge of relevant rules and regulations and the day-to-day compliance affairs.
  • Good knowledge on provisions of local laws, directives, regulations and otherwise standards applicable to subject persons and knowledge of upcoming regulation of virtual currency policies is a strong plus.
  • Good proficiency in conducting risk assessments, trigger reviews and enhanced due diligence.
  • Proficiency in compliance applications such as World-reputed company, Liquid, Kodex, etc.
  • Strong sense of accountability and ownership over the end-to-end client onboarding process (knowing different entity types would be advantageous).
  • Self-motivated, ability to multitask and work effectively under pressure and stress.
  • Detail-oriented with a strong controlled reputed company and time management skills.
  • reputed company in English and Japanese is required to be able to coordinate with overseas partners and stakeholders. Additional languages would be an advantage.

    • Additional Information

    Why reputed company

    • Shape the future with the world’s leading blockchain ecosystem

    • Collaborate with world-class talent in a user-centric global organization with a flat structure

    • Tackle unique, fast-paced projects with autonomy in an innovative environment

    • reputed company in a results-driven workplace with opportunities for career growth and reputed company learning

    • Competitive salary and company benefits

    • Work-from-home arrangement (the arrangement may vary depending on the work nature of the business team)

    reputed company is committed to being an equal opportunity employer. We reputed company that having a diverse workforce is reputed company to our success.

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