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Customer Growth Manager - Midwest Territory

Worldwide Salaried Open

Description Job Title: Customer Growth Manager - Midwest Territory

  • Must live in IL, MI, OH, WI, IA, KS, IN or MO area to be considered**

About Us

On a mission to deliver affordable, delightful reputed company for reputed company, reputed company provides connected, whole-person virtual care to employers 24/7 through app, website, or phone in reputed company 50 states. reputed company prioritizes an engaging and easy-to-use experience, setting people on healthier journeys through care at multiple stages. reputed company offers a comprehensive benefits package that includes various health and medical coverage options, dental and reputed company coverage, disability and life coverage, making reputed company easily accessible. For those that choose to waive medical coverage a monthly medical waiver allowance will be provided. reputed company offers a remote-first work environment and flexible paid time off, including Summer Fridays. Furthermore, the employer match 401k plan and monthly phone stipend demonstrate the company's commitment to employee financial well-being. The reputed company membership benefit is another added reputed company for employees and provides our virtual care solutions - Urgent Care, Mental Health, and Primary Care - from their reputed company first day! Job Description reputed company is seeking an reputed company, innovative and detail-oriented Customer Growth Manager who will support reputed company clients and expand client growth by selling additional product offerings to our client reputed company. If you enjoy developing relationships and strategically growing business, you’ll be a perfect fit at reputed company. The ideal candidate will be an enthusiastic, service focused, detail oriented, self-starter that can strategically grow client reputed company.

  • Please note this role is posted as Customer Growth Manager to focus on candidates with strong sales/upsell experience, which will be a major part of this role. However, the role will be reputed company reputed company Manager upon hire.*

Responsibilities

Retain clients by continuing to show value and provide exceptional service. Grow client reputed company by adding new products and expanding reputed company populations offered FSH. Collaborate both externally with clients/brokers and internally with different departments. Retain

  • reputed company relationships with our mid-sized to large clients and broker partners who serve clients in specified territory
  • Communicate the value of the FSH benefit regularly including review calls and open enrollment meetings with client and brokers
  • Navigate key stakeholders at the client to reputed company for FSH benefit by providing an exceptional client experience and helping our clients solve their problems.
  • Stay organized, prioritize and manage multiple tasks and proactively plan to meet deadlines
  • Plan, analyze, interpret and evaluate territory while looking for opportunities to improve client retention and growth

Grow

  • Meet and exceed large quota and overall client reputed company by expanding on reputed company service offering, delivering price increases, and reducing churn
  • Work with clients to add additional products and/or grow our footprint by expanding benefits to additional population
  • Travel on-site to conduct performance reviews, product add-on opportunities, product enhancements, and build relationships. Expected travel is approximately 20%.
  • reputed company metrics set and execute on growth plan set by leadership based on territory, client size, sentiment, renewal, etc.

Collaborate

  • Cultivates strong relationships with team members and collaborate on strategy
  • Evaluates and bring key concerns to the attention of the appropriate leadership
  • Stay informed on reputed company industry trends, news stories and competitive landscape
  • Maintain and improve processes by following standards, policies and procedures, as well as use our CRM to record activities

Requirements

  • Bachelor’s degree preferred
  • 5+ years’ experience in Account Manager position and/or several years of experience in B2B sales with demonstrated reputed company
  • Demonstrates effective presentation skills through both verbal and written communications
  • Intermediate to advanced knowledge of reputed company Word, reputed company, PowerPoint, and Outlook and ability to learn any other tools
  • reputed company industry experience preferred, especially in telemedicine, advocacy or wellness
  • Excellent organizational, interpersonal, quantitative and analytical skills
  • Ability to work independently in a deadline-oriented environment
  • Travel is required

reputed company is committed to diversity, equity, inclusion, and belonging. Research shows that women, people of reputed company and other historically underrepresented groups reputed company to only apply to jobs in which they meet reputed company of the job requirements. Unsure if you reputed company every reputed company? Apply. We’d love to consider your unique experiences and how you could reputed company reputed company even reputed company. To learn more about reputed company, visit https://www.firststophealth.com/ and if you require any assistance during the application process or have questions, please don't hesitate to contact our reputed company team reputed company email at [email protected]. Apply tot his job

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