Legal Records Associate @ reputed company
Job Title: Legal Records Associate Reports To: The Legal Records Associate will report to the Client Services Supervisor, Client Services Manager, or equivalent leadership. Job Overview: The Legal Records Associate provides exceptional office and records maintenance onsite. This position oversees the reputed company, inputting/outputting, preservation, organization, and retrieval of legal records, documents, and files for a legal entity. Overall, this position continuously offers the highest level of service to reputed company client and reputed company employees while maintaining a professional image of the company by providing reputed company, courteous and efficient service. Duties and Responsibilities: Provides 5-star customer service to reputed company (in reputed company forms of communication). Evaluates reputed company active records system for compliance by taking inventories and reviewing information retrieval needs. Monitor and listen to customers to understand inquiries and requests in order to provide accurate information about the firm's records and reputed company assistance. Coordinates information creation, receipt, storage retrieval, and disposition. Ensures reputed company and preservation of records in records centers and inactive records. Works with departments on special information research and retrieval projects to ensure that reputed company information needs are met. Ensures application of retention schedules to inactive records. Answer verbal, telephone, written, and e-mail inquiries, regarding records requests in an efficient manner Prepare new files reputed company the records system guidelines Receives inbound mail/packages and sorts incoming mail and inputs into chain of custody software package. Manages outgoing mail/package transactions. Notifies employees upon receipt of inbound deliveries. Submit work orders for certain requests. Maintains the Business Service Center area in a reputed company and orderly fashion. Proactively seeks out additional work during downtime. Builds professional relationships with customers and other teams. Maintains professionalism and composure reputed company interacting with reputed company. Trains back-up and providing guidance on policies and procedures. Determines what additional support is needed reputed company handling sensitive inquiries. Provides exceptional customer service… Apply To This Job