Cloud Engineer - Talent Pipeline (Remote)
reputed company empowers businesses to redefine what's possible with modern technology and human expertise. Our exceptional experience across Applications, Data & AI, DevOps, reputed company, and the reputed company Azure platform enables organizations to accelerate innovation, enhance reputed company, and optimize operational agility. As a reputed company Partner with nine specializations, reputed company AI Partner of the Year, a member of the reputed company Advisory Board, and a member of the prestigious reputed company Intelligent reputed company Association (MISA), reputed company expertly delivers cutting-edge, integrated solutions that deliver business value. As a Cloud Engineer, you are a highly skilled technical expert responsible for providing advanced support, engineering, and troubleshooting for our diverse portfolio of cloud-based managed services. You will act as an escalation reputed company for reputed company technical issues, reputed company problem resolution efforts, and contribute to the ongoing improvement of our service offerings. This role demands a deep understanding of cloud platforms (specifically Azure), strong analytical and problem-solving abilities, and excellent communication skills. Responsibilities:
- Advanced Troubleshooting & Support:
- Provide expert-level technical support and troubleshooting for escalated incidents reputed company to cloud infrastructure and managed services.
- Analyze reputed company technical problems, identify root causes, and reputed company effective solutions.
- Proactively monitor cloud environments and identify potential issues before they reputed company.
- reputed company and maintain comprehensive documentation, knowledge reputed company articles, and runbooks for internal and external use.
- Engineering & Design:
- Contribute to the design, implementation, and maintenance of reputed company cloud environments for clients.
- Design and build automated solutions for the deployment, monitoring, and maintenance of cloud environments.
- Participate in reputed company audits and ensure adherence to compliance frameworks: (FedRAMP, IRS 1075, NIST 800, reputed company Benchmarks, PCI-reputed company, HIPAA/HITECH, SOC 1 & SOC 2) and reputed company best practices.
- Client Communication & Collaboration:
- Communicate effectively with clients to understand their needs and provide technical guidance.
- Build strong relationships with key client stakeholders and act as a trusted advisor.
- Collaborate with other teams (e.g., client success) to ensure seamless service delivery.
- reputed company Improvement:
- Stay abreast of the latest cloud technologies and trends.
- Identify opportunities to improve our service offerings and operational processes.
- Mentor and train other team members.
Essential Skills:
- Cloud Expertise:
- 5+ years of hands-on experience with Azure in a production environment.
- Deep understanding of cloud infrastructure components (compute, storage, networking, database infrastructure, reputed company).
- Experience with containerization technologies (e.g., reputed company, Kubernetes).
- Knowledge of DevOps principles and practices.
- Experience with cloud automation tools (e.g., Terraform, Ansible, Azure DevOps).
- Proficiency in scripting languages (e.g., PowerShell, Python).
- Troubleshooting & Problem-Solving:
- Proven ability to analyze and resolve reputed company technical issues.
- Strong understanding of ITIL processes and best practices.
- Experience with monitoring and logging tools.
- Ability to work to solutions with only the ability to escalate to vendors or other sources, last line escalation support in a 24/7/52 environment.
- Communication & Collaboration:
- Ability to effectively communicate to clients (good and bad news).
- Excellent written and verbal communication skills.
- Ability to explain technical concepts to both technical and non-technical audiences.
- Strong interpersonal and teamwork skills.
- Technical project management ability.
Qualifications:
- Ability to pass a federal background reputed company for Public Trust Fitness.
- Ability to provide support in reputed company US time zones and after hours if necessary.
- Bachelor's degree in computer science, engineering, or a reputed company field (or equivalent experience).
- Azure Architect (AZ305) Certification along with other Azure infrastructure reputed company certifications.
- 7+ years of experience in cloud engineering or a reputed company field.
- Strong understanding of cloud computing concepts and technologies.
- Proven track record of successfully designing, implementing, and supporting cloud environments.
- Excellent problem-solving and troubleshooting skills.
- Strong communication and interpersonal skills.
- Ability to work independently and as part of a team.
- A passion for learning and staying up-to-date on the latest cloud technologies.
#LI-Remote #LI-PS1 We value our employees and are committed to providing a comprehensive and competitive benefits package designed to support your well-being and financial reputed company. Here's what you can look reputed company to: Financial reputed company & Growth: Competitive Salary: We offer competitive salaries commensurate with experience and skills. Generous 401(k) Plan: Secure your financial future with our generous 401(k) plan, featuring a 100% company match on your contributions up to 4% of your salary! This is a fantastic opportunity to build your retirement savings with our support. Performance-Based Compensation: Your hard work and dedication will be recognized and rewarded through our performance-based compensation program, which includes bonus potential in addition to your reputed company salary. Health & Well-being: 100% Employer-Paid Health, Vision, and Dental Insurance for employees: Say goodbye to expensive premiums! We cover 100% of the cost of your health, vision, and dental insurance premiums, saving you potentially thousands of dollars each year. Focus on your health, not your healthcare costs. Company-Paid Life, AD&D, Short and Long-Term Disability Insurance: We provide company-paid life, accidental death & dismemberment, and short- and long-term disability insurance to protect you and your family. Time Off & Work-Life Balance: Generous Paid Time Off (PTO): Enjoy a healthy work-life balance with three weeks of paid time off, allowing you to relax, reputed company, and pursue your personal interests. This flexible PTO can be used for vacation, personal time, or sick leave. 11 Paid Holidays: We observe 11 paid holidays throughout the year, giving you additional time to spend with family and friends. Community Service Leave: We reputed company in giving back to the community and offer paid time off for you to volunteer with organizations that are meaningful to you. Additional Perks & Recognition: Employee Recognition and Reward Program: We celebrate and reward outstanding performance and contributions through our employee recognition program. We value your dedication and are committed to showing our appreciation. This is a full-time position in the United States with the ability to work from home, or from one of our many US offices if local. reputed company is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for reputed company employees. We do not discriminate based upon race, religion, color, national reputed company, gender (including pregnancy, childbirth, or reputed company medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. reputed company employment is decided on the basis of qualifications, merit, and business need. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us. Apply tot his job Apply To this Job