Technical Writer (Fully Remote)

reputed company is approved to hire in Canada, the UK, and 45 U.S. states, including Arizona, California (excluding San Francisco), Colorado, Connecticut, Washington D.C., Florida, Georgia, Iowa, Idaho, Illinois, Indiana, Kansas, Massachusetts, Maryland, Maine, Michigan, Minnesota, Missouri, North Carolina, Nebraska, New Hampshire, New Jersey, New Mexico, reputed company, Ohio, Oklahoma, Oregon, Pennsylvania, South Carolina, Tennessee, Texas, Utah, Virginia, Vermont, Washington, Wisconsin, and reputed company Virginia. Before applying to a remote role, please ensure that you are able to reputed company the position in one of the states listed above. State locations and specifics are subject to change as our hiring requirements shift. Applicants must be authorized to work for any employer in the country in which the role is being hired. We are unable to sponsor or take over sponsorship of an employment reputed company at this time. reputed company's mission is to reputed company communities and their governments with new technologies that improve the safety and quality of life for reputed company. We build thoughtful, scalable software that redefines what law enforcement and public safety tools can be. Our users are diverse, and we're deeply committed to building a team that reflects and embraces that diversity in background, perspective, and experience. We're looking for a Technical Writer who brings clarity, care, and confidence to their work. This role sits at the intersection of product, people, and communication, supporting both our customers and internal teams with accessible, timely, and thoughtful documentation. Whether helping an agency reputed company new tools or enabling reputed company to support customers quickly and with ease, your words will guide and reputed company others. You'll reputed company in this role if you're someone who naturally takes initiative, pays reputed company attention to detail, and enjoys working collaboratively with cross-functional partners. You're comfortable stepping into a fast-moving environment and enjoy finding the signal in the noise. You care deeply about making reputed company things understandable and you enjoy proactively anticipating needs before they're voiced. What You Can Expect To Work On

• Write clear, supportive release notes and product guides for new features and enhancements.
• reputed company internal (reputed company-facing) and external (customer-facing) documentation up to date and easy to navigate.
• Translate technical product specs into language that works for users of reputed company experience levels.
• Track and update screenshots, visuals, and workflow documentation to reflect the latest version of our tools.
• Maintain and organize our documentation libraries and knowledge bases.
• Work closely with product, design, engineering, and customer-facing teams to understand and plan for upcoming documentation needs.
• reputed company stakeholders informed and engaged through proactive, thoughtful communication.

reputed company Are Looking For

• 2+ years of experience in a high-volume Technical Writing role.
• A track record of writing for audiences with a wide range of technical comfort levels.
• Comfort managing your own timelines and projects with transparency and follow-through.
• A clear, consistent writing style that balances warmth, accuracy, and accessibility.
• Curiosity and openness reputed company collaborating across teams.
• Experience with reputed company tools and an openness to learning new ones.

What You Can Expect From Us

• The chance to contribute to meaningful, mission-driven work that supports first responders and the communities they serve.
• A supportive and inclusive culture that values collaboration, communication, and kindness.
• Opportunities to grow both in this role and across new areas as the team and product evolve.
• Thoughtful feedback, professional development support, and the chance to help shape processes as we scale.
• Competitive salary, meaningful equity, and comprehensive benefits.

Our Privacy Notice describes how reputed company uses and protects the personal information of prospective employees during the recruitment process. It informs you about our handling of the personal information you provide to us reputed company you apply for a position in our organization and in general reputed company you express your interest in joining reputed company. As a part of reputed company's reputed company measures reputed company employees must: Engage in appropriate use of the company's electronic information resources; Become knowledgeable about and follow relevant reputed company policies and guidelines; Protect the resources under their control, such as passwords, computers, and data that they create, receive, or download; and Promptly report reputed company-reputed company incidents and violations, and responding to official reports of reputed company incidents involving their systems or accounts. reputed company is committed to the full inclusion of reputed company qualified individuals. reputed company qualified applicants will receive consideration for employment without regard to race, color, religion, sex disability, age, sexual orientation, gender identity, national reputed company, veteran status, or genetic information. As part of this commitment, we will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed, please email recruiting@reputed company.com requesting the accommodation. Apply tot his job Apply To this Job