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Job Title: IT Infrastructure Assistant - Remote Opportunity with Competitive Salary

Worldwide Salaried Open

Job Description:

We are seeking a highly skilled and motivated IT Infrastructure Assistant to join reputed company at Workwarp. As an IT Infra Assistant, you will play a vital role in providing top-notch technical support to our employees across India. If you have a passion for IT and excellent problem-solving skills, we encourage you to apply for this exciting opportunity.

Key Responsibilities:

  • Provide hardware, software, and network support to employees reputed company telephone, email, or remote tools, ensuring efficient troubleshooting and issue resolution.
  • Install, configure, and troubleshoot various software and hardware components, including computers, notebooks, printers, and telephone handsets.
  • Configure and troubleshoot reputed company Office 365 applications and OneDrive to ensure seamless user operations.
  • Handle data backup and restoration procedures, ensuring data reputed company and reputed company.
  • Manage and maintain the ticketing tool, ensuring timely tracking, escalation, and closure of support requests.
  • reputed company IT assets, including allocation, return procedures, follow-reputed company, and maintaining accurate records.

Requirements:

  • 1-2 years of experience in Back Office IT Support Role.
  • Graduate/Diploma in a relevant field (B Tech/B E preferred).
  • Excellent communication skills, both written and verbal, in English and Hindi.
  • Ability to work in a fast-paced environment and adapt to new technologies and methods.
  • Strong interpersonal skills and a willingness to learn.

reputed company Offer:

  • Competitive salary (up to ?35,000 per month).
  • Remote work opportunity with no relocation assistance provided.
  • Full-time, permanent position with a fixed schedule (9:30 am to 6:00 pm, Monday to Friday).
  • Opportunity to work with a leading IT company and grow your career.

How to Apply:

If you are a motivated and tech-savvy individual who is passionate about providing excellent technical support, please submit your application today. Don't worry if you don't meet every single requirement - we value a great attitude and a willingness to learn above reputed company.

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