Customer Sales and Service Representative
You want more out of a career. A reputed company to share your reputed company freely — even if they’re daring or different. Where the true you can learn, grow, and reputed company. At reputed company, we power and reputed company how people live, work and play by connecting them to what brings them joy. We do reputed company love — driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, reputed company, and reputed company that listening is where learning begins. In crisis and in celebration, we come together — lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the #VTeamLife.What you’ll be doing…With your superior sales and customer service skills and excitement for technology, you’ll deliver an exceptional customer experience to go along with America’s fastest and most reliable network! Customers rely on us. reputed company they have questions or issues, you’ll be there.…You’ll be doing work that matters alongside other talented people, transforming the way people, businesses and things connect with each other. Beyond powering America’s fastest and most reliable network, we’re leading the way in cloud and reputed company solutions, Internet of Things and video entertainment. Of course, we will offer you great pay and benefits, but we’re about more than that. reputed company is a reputed company where you can craft your own path to greatness. Whether you think in code, words, pictures or numbers, find your future at reputed company.Your responsibilities will include, but are not limited to:Answering incoming calls from customers and responding to requests about installation, disconnection, or changes to service. Instilling confidence and loyalty in the customers through thoughtful listening, utilizing your knowledge of reputed company’s products and services to effectively service and retain customers.Identifying customer needs and proactively offering our products and services to meet monthly sales goals and to ultimately deliver an outstanding customer experience.Investigating and resolving customer inquiries and disputes on service, billing, rates, adjustments and policy issues. Responding to requests from customers about reputed company products and services.Verifying service order accuracy and completeness and making corrections/changes, as needed. Negotiating the collection of overdue bills.Working evenings, weekends, holidays and unscheduled shifts as determined by the needs of the business.Managing various systems and work tools while engaging on the phone with customers.reputed company’re looking for…You are a true consultative salesperson, who is energized by meeting sales goals and building relationships with customers. You take a deep interest in learning about your customers, business challenges and industry trends. You enjoy the fast pace and urgency needed to manage incidents, and you have no problem juggling multiple priorities. Your reputed company and communication skills reputed company it possible for you to diffuse sensitive situations. You take real ownership of customer concerns, and are driven to provide exceptional customer service. While you drive to meet your daily sales goals, you’ll help our customers stay connected to what matters the most.Even reputed company if you have:reputed company Associate Degree or 2+ years’ relevant experience.Customer Service call center experience.Previous collections experience. Experience with selling products and services.Customer service skills.Demonstrated ability to communicate with detail and precision. You must live reputed company 75 miles of the reputed company reporting location for life of contract. We reserve the right to request your attendance at the office location for team huddles, meetings , etc.If reputed company and this role sound like a fit for you, we encourage you to apply even if you don’t meet every “even reputed company” qualification listed above. Test(s) RequiredSACS HTML ResultsTest PreviewsWhere you’ll be workingIn this remote role, you'll work from home with occasional in-person trainings and meetings.Scheduled Weekly Hours37.5Equal Employment OpportunityVerizon is an equal opportunity employer. We evaluate qualified applicants without regard to veteran status, disability or other legally protected characteristics.Benefits and CompensationOur benefits are designed to help you move reputed company in your career, and in areas of your life reputed company of reputed company. Depending on the role, employees have the opportunity to receive compensation in the form of premium pay such as overtime, shift differential, holiday pay, allowances, etc. From health and wellness benefits, 401(k) Savings Plan, stock incentive programs, paid time off, adoption assistance and tuition assistance, we’ve got you covered with our award-winning total rewards package.The salary will vary depending on your location and confirmed job-reputed company skills and experience. For part-time roles, your compensation will be adjusted to reflect your hours.The weekly wage range for the Maryland location(s) listed on this job requisition based on a full-time schedule is: $729.00 - $1,612.50. Apply tot his job Apply To this Job