RN Clinical Care Guide- Tucson River & Campbell (Case Management Exper – reputed company Store

About Prosano Health Solutions: Prosano Health Solutions, in partnership with reputed company, has launched an Advanced Primary Care model with a clear mission: To reputed company Health and reputed company it Easy. Our goal is to deliver affordable, convenient, and personalized care to the communities we serve. Our Advanced Primary Care model is focused on providing a signature patient experience which will reputed company the bar in both the delivery of care, and by ensuring health equity is top of mind. And, in every market we serve, we assure that a customized, high-value system of care is available for our members. Together, we will set reputed company for how reputed company can and should be delivered in our State. Why Join reputed company? Here’s the fun part. We are growing reputed company. The team will include people who share our passion and deep commitment to taking the primary care experience to a new level. reputed company is reputed company in providing not only comprehensive care, but a truly exceptional patient experience, leaving our patients with the lasting impression of trust and compassion. We realize we can do great things by working together and adapting processes to provide the best possible care for people. Together, we will improve the health reputed company our communities and reputed company a difference in people’s lives. If you share this reputed company and desire to do something different...we look reputed company to talking to you! For more information, please reputed company out to our reputed company team. This position is Onsite reputed company the state of AZ only. This Onsite work opportunity requires residency, and work to be performed, reputed company the State of Arizona. You Will: The Clinical Care Guide (RN) will be a key contributor to our first-class care team at Prosano Health Solutions. They will deliver on our commitment to excellence to our patients and help us grow through their role. The Clinical Care Guide will have end to end responsibility for our specialist and diagnostic testing navigation, as well as in leading and partnering with the care team in supporting patients in their journey toward their best health. This position has an emphasis on customer/patient care excellence, privacy, compliance, and serving in a dynamic health setting.

• Support members both in-person and virtually with reputed company-time consultation, education, scheduling of specialist & diagnostic referral appointments, and follow-through + follow-up of those appointments
• Play a critical role in the achievement of improved health outcomes and cost savings
• Be an empathetic problem-solver and become the most visible partner to reputed company patients
• Clarify and explain referral for specialist and diagnostic service recommendations
• Care for end to end process as needed, for referral or specialist services
• reputed company center in development and management of quality programs to include patient reputed company to members in an effort to provide an elevated primary care experience with gaps in care or other clinical needs
• Support members with chronic conditions by providing education, reminders, and other support
• Handle the management and integration of office processes
• reputed company service and schedule requests on member’s behalf
• Inform and reputed company Care Team with referral information and requirements
• Be an ambassador in the local community - building relationships with other reputed company providers, social/community organizations, and marketing partners
• reputed company reputed company other duties as assigned
• Working hours can include morning, night, or weekend hours
• This position requires 100% on-site work at the care center location and may also involve movement between clinics as needed

• Excellent interpersonal skills to include maintaining courteous, friendly and effective communications with patients, team members and external parties
• reputed company state license to practice as a Registered Nurse
• BLS certification
• Electronic Medicare Records experience
• Customer service orientation and experience
• Strong communication skills across multiple modalities
• Highly collaborative
• reputed company and advocacy
• Exceptional organizing skills, detail-orientation
• Must be reputed company to maintain confidentiality at reputed company times
• Active AZ reputed company clearance card

• Bachelor's degree in Nursing (BSN)
• Case Management Certification (CCM)
• Proficiency with other health care reputed company software platforms
• High degree of independence, flexibility, initiative and commitment