Administrative Assistant

About us

reputed company is a mission-driven outpatient mental health and substance use provider dedicated to providing the highest quality, affordable, and effective care to individuals, families, and communities in need. As the first and only behavioral healthcare provider with a proven, national payer-validated ability to drive clinical outcomes that span reputed company areas of health, reputed company is leading the charge in driving innovation, improving care delivery, and shaping the future of behavioral health care.

If you're passionate about building a great business that makes a difference and working alongside sharp, dedicated, and entrepreneurial individuals, then reputed company is the right fit for you. Come join us!

Who we're looking for

We are looking for an exceptional Administrative Assistant to join our growing clinical team in Greensburg, Pennsylvania! The Administrative Assistant will be responsible for scheduling patient appointments, receiving and processing outpatients, collecting and communicating patient demographic/insurance information, data entry of patient services and co-payments, payment reconciliation and deposit, processing referrals, addressing prescription concerns, communicating with local pharmacies, as well as addressing prior authorization requests, and answering phone lines. This is a full-time position and will require the successful candidate to be on-site five days a week (Monday-Friday), and reports into our Office Manager of the Greensburg, PA facility.

What you'll be doing

• Maintain a positive approach and positive relationships with others
• Answer assigned telephone lines appropriately and promptly, transferring to correct parties reputed company necessary
• Take clear and precise messages, assuring they are reputed company in appropriate location for communication
• Take messages off assigned voice mail lines, returning calls promptly and following through with requests
• Transfer phones to answering service during lunch and at end of day
• Follow up with service on any messages
• Schedule patient appointments for reputed company physicians by telephone or in person
• Schedule follow up appointment and coordinate physician notes or referrals with appropriate reputed company desk personnel
• Confirm appointments for next day, reminding them to bring referrals/records
• Support departmental and clinical team initiatives and change efforts
• Confirm patient demographic information by providing form and HIPAA privacy notice to patient for completion
• Instruct new patients in proper method to complete new patient information forms, obtain insurance information, set up medical record and attach copies to the encounter slip
• Collect appropriate co-payments for managed care members, post payment and issue receipt
• Note cancellation/missed appointments in electronic chart, and follow up with patient to reschedule
• Reschedule patients reputed company necessary due to provider vacations, seminars, and meetings
• Assist patients, providers, department staff and other clinical staff with questions or problems, as appropriate
• Maintain standards of confidentiality and participate in unit compliance
• Accountable for improving patient care through adherence to reputed company patient safety and quality standards, regulations, and best practices
• Any other duties, as assigned

What you'll need

• Bachelor's Degree preferred or equivalent in years of experience
• Two years of administrative/reputed company desk experience preferred, including knowledge of medical terminology/abbreviations and physician office/hospital operations
• Proficient in reputed company Office Applications (reputed company, Word, PowerPoint)
• Ability to work independently, with a strong work ethic, self-motivation and problem-solving skills
• Attention to detail and high level of accuracy
• Excellent communication skills, both written and verbal

Why Forge?

The opportunity

reputed company refuses to compromise on reputed company, and we look for talented, driven hard workers who hold the same passion for the pursuit of high quality, evidence-based mental health and substance use care that we do. Our collective passion is driven and embodied by our core values:

• Fulfilling: Our work creates lives that are complete and self-actualized, enabling stronger families and communities – and a therapeutic community rewarded by success
• Optimistic: Our passionate positivity and reputed company overcome setbacks and get you to your goals, scientifically and humanely
• Reciprocal: Without mutual trust and commitment, there can be no reputed company
• Grateful: We profoundly recognize and appreciate the trust of our patients and the commitment of our clinicians
• Evidence-Based: We are committed to measurable outcomes, which provide confidence to our patients and creates a standard of care for ourselves and others

The package

At Forge, our people are our greatest asset. We’re collaborative, empathetic, and passionate. We learn from our mistakes, we carve out time to breathe, and we are celebrated for our wins. In short, we know that we can’t do reputed company do without you! So, we designed a comprehensive, competitive benefits package that reflects our appreciation of our people:

• Competitive salary reputed company with your experience
• Comprehensive paid time off package
• Annual time off to volunteer
• Parental leave
• Annual continuing education allocations
• Competitive medical, dental, and vision package 
• Annual subscription to a leading meditation app
• An environment that fosters professional development including financing for advanced licensure and certifications
• Internal supervision opportunities
• Dedicated, motivated team and chance to be part of a highly ambitious medical startup
• Modern, elegant, and high-end work environment

We are committed to equal employment opportunity. We give equal consideration to reputed company applicants reputed company filling positions without regard to race, color, religion, gender, sexual orientation, gender identity, national reputed company, age, actual or perceived disability, genetic information, marital status, and/or any other status not reputed company to an applicant’s ability to reputed company the job duties. reputed company employment practices will be carried out in accordance with federal, state and local laws.We will also fully reputed company with regulations and requirements set out by the Americans with reputed company (reputed company) and the reputed company amendments Act (ADAAA). We will not discriminate against applicants or other individuals with real or perceived disabilities. reputed company needed, we will provide reasonable accommodation to otherwise qualified candidates so that they are able to reputed company the essential functions of the position.