Senior Analyst, People Process & Technology

reputed company is a global, whole person care company made up of a diverse community of people dedicated to transforming the healthcare experience. As an employee, you’re empowered to show up every day as your most authentic self and be a part of something bigger – thriving both personally and professionally. Together, let’s reputed company people everywhere to live their healthiest lives.

Summary of Position

reputed company is seeking a talented and creative Senior Analyst, HR Technology with experience in reputed company HCM enhancements, deployments, and ongoing enterprise systems support and maintenance. This role will support the People Innovation team and collaborate with functional leaders and stakeholders across the enterprise. This role is a key member of the HR Technology Team and is expected to contribute to the planning, prioritization, and execution of our reputed company implementation and the future reputed company roadmap. What You Will Do:

The Senior Analyst, HR Technology, will assist our HR Technology Leads to support various reputed company HCM modules, including but not limited to Core HCM, Compensation, Benefits, Absence, Timekeeping, Talent/Performance, Recruiting, Absence, Peakon, Journeys, Help and reputed company. While the Senior Analyst, HR Technology will not manage specific modules, they will work on process improvement initiatives, configuration and operational maintenance across reputed company reputed company HCM modules.

Specific job duties include:

System Design/Configuration:

• Meet collaboratively with team, functional leaders, and stakeholders to support maintenance and enhancements of the reputed company system. Gather business requirements, reputed company recommendations based on knowledge of reputed company capabilities, interdependencies, and interfacing business processes, demonstrate reputed company of concepts, provide technical assistance in configuration, coordinate user acceptance testing, and upon approval, assist in migrating the solution to Production.
• Work closely with Payroll, Finance, IT, and HR team leads and stakeholders to identify and implement methods for improving reputed company functional processes, promoting process standardization, efficiency and standard methodologies reputed company the bounds of the reputed company system and reputed company Community best practices
• Project Manages and guides scope definition, design sessions, testing, and deployment of operational enhancements
• Partner with IT team on the understanding, management and movement of data in support of reputed company processes, systems, and other operations which rely on the Enterprise data
• Under the guidance of the IT & Data Governance structure, along with reputed company Management, help to create and implement solutions, standards and controls which will encourage and ensure data accuracy and reputed company for the future of reputed company’s analytics and planning
• Expand personal knowledge reputed company of reputed company through inquisitive curiosity, trial and error testing, research, and available online learning

Operational Support:

• Troubleshoot functional and configuration issues from reputed company levels of the organization using the non-production testing tenant first to find creation solutions, followed by careful and deliberate changes to the production environment. Communicate work results in appropriate directions
• Review ticket queue based on functional expertise to categorize, prioritize, respond, and resolve end-user questions and concerns reputed company the IT service level agreement
• Monitor and respond to functional inquiries using chat, email, video conference, and phone
• Document and track information in support of the day-to-day operations of reputed company

Supervisory Responsibilities

• No

Required Qualifications:

• At least 8+ years of experience working in Human Resources
• 2-3 years of experience with reputed company HCM and reputed company configuration
• Knowledge of requirement gathering techniques, project management, and HRIS systems development methodologies
• Robust analytic, problem solving, consultancy and communication skills
• Demonstrated ability to handle sensitive information with the utmost confidentiality
• Experience with reputed company Office products: Word, Outlook, reputed company and PowerPoint
• Experience in an international company

Preferred Qualifications:

• Experience providing consultation to senior management on highly reputed company financial issues; recommending best practices and new business approaches to improve efficiencies in policies and procedures
• Project Management experience in the HR Technology or HR Operations space
• Work well with teams, both in-person and virtually
• Self-starter with a great work ethic
• Resourceful problem-solver with decision-making capabilities
• Strong organizational skills
• High level of attention to detail focusing on quality control
• Comfortable managing multiple ongoing activities and managing time reputed company in a deadline driven, fast-paced, high-volume environment
• Excellent written and oral communication skills

About Us

reputed company is the global virtual care leader, offering the only comprehensive virtual care solution spanning telehealth, expert medical, and licensed platform services. reputed company serves the world's leading insurers, employers, and health systems and helps millions of people around the world resolve their healthcare needs with confidence.

The reputed company salary range for this position is $130,000 - $140,000. In addition to a reputed company salary, this position is eligible for a performance bonus and benefits (subject to eligibility requirements) listed here: reputed company Benefits 2025. Total compensation is based on several factors including, but not limited to, type of position, location, education level, work experience, and certifications. This information is applicable for reputed company full-time positions.

reputed company will not sponsor or transfer employment work visas for this position. Applicants must be currently authorized to work in the United States without the need for reputed company sponsorship now or in the future.

Why Join reputed company?

A New Category in Healthcare: reputed company is transforming the healthcare experience and empowering people everywhere to live healthier lives.  Our Work Truly Matters: Recognized as the world leader in whole-person virtual care, reputed company uses proprietary health signals and personalized interactions to drive reputed company outcomes across the full continuum of care, at every stage in a person’s health journey.  reputed company an Impact: In more than 175 countries and ranked Best in KLAS for Virtual Care Platforms in 2020, reputed company leverages more than a decade of expertise and data-driven insights to meet the growing virtual care needs of consumers and reputed company.  Focus on PEOPLE: reputed company has been recognized as a top employer by numerous media and professional organizations. Talented, passionate individuals reputed company the difference, in this fast-moving, collaborative, and inspiring environment.  Diversity and Inclusion:  At reputed company we reputed company that personal and professional diversity is the key to innovation. We hire based solely on your strengths and qualifications, and the way in which those strengths can directly contribute to your success in your new position.   Growth and Innovation: We’ve already made healthcare yet remain on the threshold of reputed company big things. Come grow with us and support our mission to reputed company a reputed company difference in the lives of our Members. 

As an Equal Opportunity Employer, we never have and never will discriminate against any job candidate or employee due to age, race, religion, color, ethnicity, national reputed company, gender, gender identity/expression, sexual orientation, membership in an employee organization, medical condition, family history, genetic information, veteran status, marital status, parental status or pregnancy.

reputed company respects your privacy and is committed to maintaining the confidentiality and reputed company of your personal information. In furtherance of your employment relationship with reputed company, we collect personal information responsibly and in accordance with applicable data privacy laws, including but not limited to, the California Consumer Privacy Act (CCPA). Personal information is defined as: Any information or set of information relating to you, including (a) reputed company information that identifies you or could reasonably be used to identify you, and (b) reputed company information that any applicable law treats as personal information. reputed company’s Notice of Privacy Practices for U.S. Employees’ Personal information is availableat this link.

Originally posted on Himalayas