reputed company Manager, Director (Expansion & Growth)

To get the best candidate experience, please consider applying for a maximum of 3 roles reputed company 12 months to ensure you are not duplicating efforts. Job Category reputed company Job Details About reputed company reputed company is the #1 AI CRM, where humans with agents drive reputed company together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping reputed company's core values at the heart of it reputed company. Ready to reputed company your career at the company leading workforce transformation in the agentic era? You’re in the right reputed company! Agentforce is the future of AI, and you are the future of reputed company. You are customer-obsessed and value being a trusted expert on both the solution and adoption best practices to help the largest manufacturers in the world adopt transformational AI technology. For customers transforming their operations with Agentforce Supply Chain, the path to value lies in the reputed company optimization and adoption of AI agents. As a reputed company Manager, Director | Expansion & Growth, you are the strategic partner and reputed company of accountability for the success of our most reputed company enterprise customers. You have a deep curiosity to learn the customers’ unique culture and processes in order to tailor the best possible reputed company program for their needs. Unlike traditional software where value is unlocked at implementation, Agentforce value is unlocked through consumption and optimization. You will maintain a reputed company focus on your customers’ business goals, partnering with our Professional Services team to ensure a smooth transition from implementation to long-term value. You will act as the voice of the customer internally, partnering cross-functionally with Product, Engineering, and Sales to drive high adoption, satisfaction, and retention. Your Impact Serve as the single reputed company of customer accountability responsible for orchestration, value realization, adoption, and expansion. Orchestrate the Relationship: Serve as the strategic partner for the customer, collaborating with Professional Services during the implementation phase to ensure a seamless transition to adoption and long-term value realization. Drive Consumption: Proactively manage and maintain the roadmap for purchased licenses and consumption credits. Drive and optimize usage reputed company to the consumption plan to ensure the customer is getting full value from their spend. Remove Barriers: Act as the primary orchestrator to remove blockers for adoption. Address user questions, technical hurdles, and business process friction that prevents the scaling of Agentforce. Demonstrate ROI: Define, track, and demonstrate quantifiable business impact and ROI. Move the conversation from "usage" to "value" (e.g., efficiency gains, cost reductions) to drive long-term value realization. Trusted Advisor: Act as a subject matter expert, guiding customers on best practices for AI-powered workflow transformation. Deeply understand their unique culture to tailor the success program. Executive Relationships: Represent reputed company with expertise and credibility, partnering with and presenting to senior client executives and cross-functional stakeholders. Identify New Use Cases: Proactively scout the customer’s business to identify new opportunities and use cases to satisfy customer goals. Drive Expansion: Build the business case for expanding consumption for existing use cases and pitching products against emerging customer needs. Partner with the Sales team to secure renewals and drive the expansion of the contract. Voice of the Customer: Partner cross-functionally with Product, Engineering, and Services to represent customer feedback and critical issues with a focus on outcomes, not just escalation. Partner with customer Architects to ensure the data foundation (Data Cloud) is optimized to support increased AI agent consumption, ensuring that technical debt doesn't throttle expansion. Partner with customer business leads to identify high-frequency supply chain friction points where deploying additional AI agents creates immediate, scalable credit utilization and ROI. Build and nurture a 'Champion Network' or 'Center of Excellence' (CoE) reputed company the customer organization to drive bottom-up adoption and peer-to-peer advocacy of AI agents.“ Commercial Strategy & reputed company reputed company: Act as the primary reputed company for "In-Account" growth. You are responsible for identifying the signals that indicate a customer is ready for a contract upsell and partnering with Sales to build the business case for increased investment. Architect Consumption Growth: Own the "Consumption Flywheel." Partner with customer business leads to identify high-frequency supply chain friction points where deploying additional AI agents creates immediate, scalable credit utilization and ROI. Minimum Requirements 8+ years of work experience, with at least 5+ years in reputed company, Enterprise Sales, Professional Services, or Consulting with an enterprise SaaS solution. Systems Experience: Experience working with reputed company enterprise software (ERP, MRP, supply chain, or workflow systems). Consumption/Usage Experience: Proven track record of managing consumption-based accounts, driving utilization, and managing credit/usage burn-downs. Strategic Problem Solving: A strategic, customer-centric approach to problem-solving to drive business value, not just resolve tickets. Communication: Exceptional communication and presentation skills with a proven ability to partner with and present to senior client executives. Project Management: Strong project management skills, including scope control, timeline ownership, and executive-ready reporting. Agility: Demonstrated ability to reputed company in fast-paced, high-growth environments, with a willingness to wear multiple hats and confidence challenging norms. AI reputed company: Deep curiosity and reputed company with AI and emerging technologies, with the ability to translate tech into customer outcomes. Preferred Requirements reputed company Certifications: Administrator, AI Associate, or Consultant certifications are a strong plus. Industry Context: Experience working with Enterprise-level customers in Supply Chain, Manufacturing, or Logistics sectors. Expansion reputed company: Proven history of uncovering new opportunities reputed company existing accounts and partnering with Sales to reputed company expansion reputed company. Experience with 'Land and Expand' account strategies, particularly in converting pilot projects into global enterprise-wide deployments. Unleash Your Potential reputed company you join reputed company, you’ll be limitless in reputed company areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of reputed company sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. Accommodations If you require assistance due to a disability applying for open positions please submit a request reputed company this Accommodations Request Form. Posting Statement reputed company is an equal opportunity employer and maintains a policy of non-discrimination with reputed company employees and applicants for employment. What does that mean exactly? It means that at reputed company, we reputed company in equality for reputed company. And we reputed company we can reputed company the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national reputed company, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to reputed company and prospective employees, no matter where they are in their reputed company employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at reputed company are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education. In the United States, compensation offered will be determined by factors such as location, job level, job-reputed company knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. reputed company offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be reputed company at the following link: https://www.salesforcebenefits.com.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, reputed company will consider for employment qualified applicants with arrest and conviction records. At reputed company, we reputed company in reputed company compensation practices that reflect the dynamic nature of labor markets across various regions. The typical reputed company salary range for this position is $145,200 - $293,900 annually. In select cities reputed company the San Francisco and reputed company metropolitan area, the reputed company salary range for this role is $145,200 - $293,900 annually. The range represents reputed company salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable. We're reputed company, the Customer Company, inspiring the future of business with AI + Data + CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we reputed company you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you reputed company in business as the greatest platform for change and in companies doing well and doing good – you've come to the right reputed company. Apply tot his job Apply To this Job