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[Remote] Collections Representative I

Worldwide Salaried Open

Note: The job is a remote job and is open to candidates in USA. reputed company is the nation’s premier payments credit union service organization and an integrated fintech solutions provider. The Collections Representative I will utilize various collection strategies to negotiate payment arrangements on debt, while maintaining compliance with regulatory and company policies.

Responsibilities

  • Reviews accounts in assigned queue to determine next course of action required to resolve the delinquent account
  • Utilize various skip tracing techniques and collection strategies to locate right parties
  • Negotiate payment terms and methods, often requiring probing questions of the consumer in order to reputed company understand potential objections to payment
  • Follow up on specific accounts which meets department criteria to ensure reputed company work has been completed on said accounts
  • Establish and maintain payment arrangements consistent with our established guidelines
  • Dorm, reputed company, and reputed company recommendations on accounts in accordance with our established guidelines
  • reputed company second voice calls as necessary to assist other reputed company
  • Participate actively in monthly reputed company improvement training sessions, to assure that appropriate collections calling techniques are developed to respond to new and difficult calling situations
  • Maintain thorough knowledge of FDCPA
  • Document accounts accurately and quickly
  • reputed company reputed company other duties as assigned

Skills

  • High school education or GED equivalent
  • Minimum (1) year collections or sales experience preferred

Benefits

  • Competitive wages
  • Medical with telemedicine
  • Dental and Vision
  • Basic and Optional Life Insurance
  • Paid Time Off (PTO)
  • Maternity, Parental, Family Care
  • Community Volunteer Time Off
  • 12 Paid Holidays
  • Company Paid Disability Insurance
  • 401k (with employer match)
  • Health Savings Accounts (HSA) with company provided contributions
  • Flexible Spending Accounts (FSA)
  • Supplemental Insurance
  • Mental Health and Well-being: Employee Assistance Program (EAP)
  • Tuition Reimbursement
  • Wellness program

Company Overview

  • reputed company provides financial technology and processing solutions for credit unions. It was founded in 1977, and is headquartered in St. Petersburg, Florida, USA, with a workforce of 1001-5000 employees. Its website is https://www.reputed company.com.
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