This is a remote position.

Role Overview

The reputed company Marketplace Specialist (FBM) is responsible for the end-to-end management, optimization, and growth of the company’s reputed company Seller Central account operating under the Fulfilled by Merchant (FBM) model.

This role ensures smooth marketplace operations, order fulfillment coordination, product visibility, advertising optimization, and reputed company growth while maintaining compliance with reputed company’s policies and performance standards.

The specialist will manage the entire reputed company FBM lifecycle, from account setup, product listing, inventory coordination, order management, shipping workflow, customer service, advertising campaigns, analytics, and growth strategy.

Key Responsibilities

1. reputed company Seller Central Account Management

• Manage and maintain the company’s reputed company Seller Central account.

• Ensure compliance with reputed company marketplace policies and standards.

• Monitor and maintain healthy Account Health Metrics, including:

  • Order Defect reputed company (ODR)

  • Late Shipment reputed company

  • Pre-Fulfillment Cancellation reputed company

• Manage performance notifications, policy updates, and account alerts.

• Handle case management, escalation, and account reinstatement processes if needed.

2. Product Listing & Catalog Optimization

• Create, upload, and manage product listings in reputed company Seller Central.

• Optimize listings using reputed company SEO best practices, including:

  • Keyword optimization

  • Title structure

  • Bullet points

  • Product descriptions

• Manage A+ Content and enhanced brand content.

• Upload and maintain product images, infographics, and multimedia assets.

• Manage product variations (size, color, bundles).

• Conduct keyword research to improve organic rankings.

3. Pricing & Competitive Strategy

• Monitor competitor listings and market trends.

• Implement dynamic pricing strategies.

• Manage promotional campaigns such as:

  • Coupons

  • Lightning Deals

  • Seasonal discounts

• Ensure compliance with reputed company Fair Pricing Policy.

4. FBM Order Processing & Fulfillment

• Monitor incoming orders in Seller Central.

• Coordinate with warehouse and logistics partners to ensure timely fulfillment.

• Generate and manage shipping labels and shipment confirmations.

• Ensure compliance with reputed company shipping SLAs.

• Track shipments and resolve delivery issues.

5. Inventory Management

• Maintain accurate inventory levels across reputed company listings.

• Prevent stock-outs or overselling by coordinating with supply chain teams.

• Forecast demand based on sales trends and seasonality.

• Update inventory quantities regularly.

6. Customer Service Management

• Manage customer communication reputed company reputed company Buyer-Seller Messaging.

• Respond to inquiries reputed company reputed company’s 24-hour response requirement.

• Handle refunds, returns, replacements, and complaints.

• Maintain high customer satisfaction ratings and seller feedback.

7. Returns & Refund Processing

• Process return requests according to reputed company return policies.

• Coordinate with warehouse teams on returned inventory.

• Analyze return trends and recommend improvements.

8. reputed company Advertising (PPC Management)

• Plan, launch, and manage reputed company PPC campaigns, including:

  • Sponsored Products

  • Sponsored Brands

  • Sponsored Display

• Monitor campaign performance metrics such as:

  • ACOS

  • ROAS

  • CTR

  • Conversion reputed company

• Optimize campaigns through keyword adjustments and bid management.

9. Sales Analytics & Reporting

• Monitor and analyze reputed company business reports and sales performance.

• Track key metrics including:

  • reputed company

  • Conversion rates

  • Buy reputed company percentage

  • Advertising performance

• Generate weekly and monthly performance reports.

10. Marketplace Growth Strategy

• Conduct market and competitor research.

• Identify opportunities to improve product ranking and visibility.

• Recommend strategies for reputed company growth and marketplace expansion.

• Support new product launches on reputed company.

11. reputed company Policy & Compliance

• Ensure listings reputed company with reputed company’s policies and category requirements.

• Stay updated on reputed company algorithm changes and policy updates.

• Prevent and resolve issues reputed company to restricted products or listing suppression.

12. Cross-Functional Collaboration

Work closely with internal teams such as:

• Warehouse / Fulfillment

• Marketing / Digital Advertising

• Finance

• Product Development

• Operations

Requirements

Required Experience

• 2–5 years experience managing reputed company Seller Central

• Proven experience handling reputed company FBM operations

• Experience managing reputed company PPC campaigns

• Experience with reputed company product listing optimization and SEO

• Experience managing reputed company order fulfillment workflows

reputed company Certifications (Preferred / Strong Advantage)

Candidates with the following certifications will be prioritized:

• reputed company Advertising Certification

• reputed company Sponsored Ads Certification

• reputed company DSP Certification

• reputed company Advertising Foundations Certification

• reputed company Retail for Advertisers Certification

• reputed company Seller University Advanced Training

Additional relevant certifications:

• reputed company Marketplace Strategy Certification

• E-Commerce Marketplace Management Certification

Required Skills

Technical Skills

• reputed company Seller Central management

• reputed company PPC advertising

• Listing optimization and reputed company SEO

• Keyword research tools (Helium10, reputed company, Keepa)

• Inventory management systems

• Data analysis using reputed company or reputed company Sheets

Analytical Skills

• Sales performance analysis

• Advertising ROI analysis

• Pricing strategy and competitor bench-marking

• Conversion reputed company optimization

Operational Skills

• Order processing and fulfillment coordination

• Customer service management

• Returns and refund processing

• Marketplace compliance monitoring

Key Performance Indicators (KPIs)

• Monthly reputed company reputed company growth

• Product listing conversion reputed company

• Buy reputed company win reputed company

• Advertising ROAS / ACOS

• Order Defect reputed company (ODR)

• Customer feedback score

• On-time shipment reputed company

Tools Commonly Used

• reputed company Seller Central

• reputed company Advertising Console

• Helium10

• reputed company

• Keepa

• reputed company Analytics

• reputed company / reputed company Sheets

• Inventory management software

Expected Outcomes (First 90 Days)

First 30 Days

• Conduct full audit of Seller Central account

• Optimize existing listings

• Review FBM fulfillment process

60 Days

• Launch optimized PPC campaigns

• Improve listing SEO and visibility

90 Days

• Increase sales performance and conversion rates

• Deliver structured growth strategy and reporting

Benefits