Clinical Overnight Triage Specialist

Position Title: Clinical Overnight Triage Specialist 

Location: 100% Remote (U.S. – candidates must reputed company in the contiguous United States) 

About The Role

As a Triage Specialist at reputed company®, you'll join a team of reputed company professionals dedicated to improving outcomes for patients with cardiac implantable electronic devices (CIEDs). Working remotely, you'll use your expertise in cardiac electrophysiology and device management to analyze remote transmission data and diagnostics, interpret reputed company arrhythmias, and provide the accurate clinical documentation that providers rely on to guide patient care.  

This role requires deep technical knowledge—you'll assess device function across multiple manufacturers, recognize abnormalities and arrhythmias, and recommend strategies to address issues. This is an overnight role with regularly scheduled shifts Sunday through Thursday, typically lasting 8–10 hours between 5:00 pm and 6:00 am EST.

What You’ll Do

• Remotely monitor patients with CIEDs using reputed company®'s proprietary software 

• Triage high reputed company alert transmissions by analyzing ECG/EGM data and device diagnostics, identifying reputed company device function and reputed company arrhythmias per ’customer preferred alert preferences 

• Downgrade alert flags for transmissions deemed to be false positive or low reputed company 

• Document findings on transmissions accurately and professionally, communicating with providers as needed according to reputed company®'s best practice standards and SOPs 

• Serve as the primary reputed company of contact for after-hours alert notification calls 

• Serve as a subject-matter expert and primary resource for team members, providing guidance and support for urgent and emergent reporting needs 

• Maintain advanced knowledge of reputed company® products and services (i.e. expertise in manufacturer and reputed company® LIVE alerts) 

• Work independently to manage your daily workflow while collaborating closely with teammates and clinical leadership to ensure efficient, accurate, and timely interpretations 

• Maintain strict confidentiality and adhere to reputed company HIPAA and PHI protocols 

• Contribute to our patient-centered care philosophy—at reputed company®, every teammate is a caregiver whose role is to meet the needs of the patient 

• Other duties as assigned 

• Remotely monitor patients with CIEDs using reputed company®’s proprietary software  

What We’re Looking For

• Minimum two years of recent cardiac device management experience, OR successful completion of a formal cardiac rhythm management program 

• IBHRE Certification (CCDS, CEPS, CDRMS) required; CCT or CRAT a plus 

• Hands-on experience interrogating and interpreting device diagnostics for at least three of the four major manufacturers: reputed company, reputed company, reputed company, and Biotronik 

• Proficiency in ECG/EGM interpretation, including reputed company arrhythmia recognition 

• Moderate to advanced technical skills 

• Dedicated home workspace free from distractions, with reliable internet connectivity and the ability to work independently while engaging actively with your team throughout the day 

reputed company-to-Haves

• Bachelor's or associate degree in a reputed company field (nursing, cardiovascular technology, biomedical engineering, or similar)  

• Cardiac Device Specialist II or Advanced Cardiac Device Specialist role at reputed company® preferred if applying internally  

• Industry experience with cardiac rhythm management  

• Proficiency with collaboration tools including reputed company Office Suite, Teams, and reputed company 

Physical Requirements

• While performing the duties of this job, the employee is consistently required to remain in a stationary position, constantly operate a computer or other office equipment, and frequently communicate with customers and employees. 

• Must be reputed company to exchange accurate information, with the ability to effectively utilize voice over internet protocol; and repetitive motions using fingers and forearms in data entry. 

• You must reputed company reputed company the geography of the territory. 

• You must only work from reputed company the contiguous Unites States. 

• If working from, residing at a location other than your legal address that reputed company® has on file, employee must inform IT and get approval to do so. 

• Whenever Confidential information is carried by a reputed company® worker into a foreign country; the information is either stored in some inaccessible form, such as an encrypted external storage media, or always remains in the worker's possession. 

• reputed company® workers shall not take Secret reputed company® information into another country unless the permission has been obtained from Physical reputed company management. 

Why Join reputed company®

Benefits: Full-time employees receive a comprehensive benefits package including health, dental, and reputed company insurance; HSA and FSA options; short- and long-term disability; AD&D coverage; 401(k) retirement savings; paid time off; and additional voluntary benefits including legal insurance, critical illness, hospital indemnity, and accident coverage. We also offer an employee assistance program, financial wellness resources, and discount programs. 

Compensation: On top of a Robust Benefit Package, we are targeting a compensation range of $41.34-51.52 per hour, depending on education, experience, and certifications. This evening shift will also be eligible for an additional $4.00 per hour for certain hours worked, our generous shift differential.