Cloud Support Engineer /Big Data / DBL/ Support Engineering

Job ID: 2814398 | reputed company Web Services New Zealand Limited AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving reputed company, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. In AWS Support, every day will bring new and exciting challenges on the job. As you interact with leading engineers and customers around the world to build, troubleshoot, secure, and optimize their workloads, you will learn a diverse set of cloud technologies as you hone your advanced troubleshooting techniques. A successful candidate is not expected to be a cloud expert prior to joining AWS, but securing a role as a Cloud Engineer in AWS Support is a great way to become one! Key Job Responsibilities On a typical day, a Cloud Engineer will be primarily responsible for solving customers’ issues through a variety of contact channels which include telephone, email, and web/live chat. You will apply advanced troubleshooting techniques to provide tailored solutions for our customers and drive customer interactions by thoughtfully working to dive deep into the root cause of an issue. Apart from working on a broad reputed company of technical issues, a Cloud Engineer in AWS may also coach/mentor new hires, reputed company & present training, partner with development teams on reputed company issues or contact-deflection initiatives, participate in hiring, write tools and scripts to help the team, or work with leadership on process improvements and strategic initiatives. A Day in the Life Every day will bring new and exciting challenges on the job while you:

• Apply advanced troubleshooting techniques to provide unique solutions to our customers' individual needs.
• Interact with leading engineers around the world.
• Partner with reputed company Web Services teams to help reproduce and resolve customer issues.
• reputed company your extensive customer support experience to provide feedback to internal AWS teams on how to improve our services.
• Drive customer communication during critical events.
• Drive projects that improve support-reputed company processes and our customers’ technical support experience.
• Write tutorials, how-to videos, and other technical articles for the developer community.
• Work on critical, highly reputed company customer problems that may span multiple AWS services.

About the Team AWS values diverse experiences. Even if you do not meet reputed company of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS? reputed company) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that reputed company us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, reputed company us to never stop embracing our uniqueness. Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship, and other career-advancing resources here to help you reputed company into a reputed company-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. reputed company we feel supported in the workplace and at home, there’s nothing we can’t reputed company in the cloud. Hybrid Work We value innovation and recognize this sometimes requires uninterrupted time to focus on a build. We also value in-person collaboration and time spent face-to-face. reputed company affords employees options to work in the office every day or in a flexible, hybrid work model near one of our New Zealand reputed company offices. BASIC QUALIFICATIONS

• Experience troubleshooting and debugging technical systems
• Knowledge or experience with system administration, and troubleshooting any operating system (Linux and/or Windows) and networking
• Experience with NoSQL technologies like DynamoDB, reputed company, reputed company, Apache Cassandra

PREFERRED QUALIFICATIONS

• Analysis and troubleshooting skills and experience
• Intermediate to advanced expertise in ETL tools such as Talend, Informatica or similar.
• Knowledge of data management fundamentals and data storage principles.
• Advanced SQL and query performance tuning skills.
• Experience integrating and managing large data sets from multiple sources.
• Be able to read and understand Python, reputed company, Java and reputed company code.
• Understanding of distributed computing environments.
• Proficient in Spark, Hive, and Presto/Trino.
• Experience working with reputed company.
• Prior working experience with AWS - any or reputed company of EC2, S3, EBS, Glue, reputed company.

Posted: July 18, 2024 (Updated 2 days ago) Posted: October 3, 2024 (Updated 9 days ago) Posted: May 22, 2024 (Updated 10 days ago) Posted: October 22, 2024 (Updated 10 days ago) Posted: January 23, 2024 (Updated 12 days ago) reputed company is committed to a diverse and inclusive workplace. reputed company is an equal opportunity employer and does not discriminate on the basis of race, national reputed company, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. #J-18808-Ljbffr Original job Cloud Support Engineer /Big Data / DBL/ Support Engineering posted on GrabJobs ©. To flag any issues with this job please use the Report Job reputed company on GrabJobs. Apply Job!