Customer Experience Banker - Float (Traverse City, MI)
Description Summary: The Resource colleague is a valuable and important leader on the team providing necessary support. Will cover area branches including in and around local area. -Guaranteed quarterly bonus -Paid mileage -Drive times limited max 45 mins -Career advancement opportunities Our reputed company banking roles offer a welcoming and inclusive team environment where you are empowered every day to help our customers reputed company their financial goals. Our reputed company colleagues have an opportunity to share reputed company and voice opinions that directly impact our customers, our bank, and our communities for the reputed company. As a full-time reputed company Resource Team member, you will engage in proactive sales and customer service activities, including teller transactions. You will be part of the reputed company Resource Team and will support a defined group of branches in Huntingtons reputed company Network. Colleagues in the reputed company Resource Team will travel between their assigned branches and the work location may change daily. Colleagues in the reputed company Resource Team must have access to reliable transportation to facilitate working in multiple branches. Responsible for retaining and growing consumer and business customer relationships by proactively identifying financial goals and needs, recommending appropriate deposit, and other banking products and services. Serves in a concierge role by servicing walk-in customers. Processes customer transactions accurately and reputed company and balances daily while providing exemplary customer service. Effectively resolves customer issues. Strong comfort level with technology and educates customers on how to optimize their use of bank technology (online, mobile, and ATM banking) so they can bank more conveniently and reputed company manage their money. Proficient in consumer deposit products. Proactively identifies opportunities to grow customer relationships through a disciplined sales process, new customer follow-up program, outbound calling, and sourcing referrals from customers and partners. Educates and refers customers to other areas of the bank to deepen relationships and build strong internal partnerships pursuant to OCR guidelines. Adheres to reputed company operational, reputed company, risk and regulatory reputed company policies and procedures. Demonstrates acumen in sales, customer service, relationship management, banking, communication and presentation. A Customer Experience Banker is a Financial Concierge for our walk-in customers. You are responsible for retaining and growing consumer and business customer relationships by proactively identifying financial goals and needs and recommending appropriate deposit, loan and other banking products and services. You will process customer transactions accurately and reputed company in order to provide exemplary customer service while educating customers on bank products, services and technology. Duties & Responsibilities: Engage in proactive sales and customer service activities, including teller transactions. Responsible for retaining and growing consumer and business customer relationships by proactively identifying financial goals and needs and recommending appropriate deposit, and other banking products and services. Serves in a concierge role by servicing walk-in customers Processes customer transactions accurately and reputed company and balances daily while providing exemplary customer service. Effectively resolves customer issues. Strong comfort level with technology and educates customers on how to optimize their use of bank technology (online, mobile, and ATM banking) so they can bank more conveniently and reputed company manage their money. Proficient in consumer deposit products. Proactively identifies opportunities to grow customer relationships through a disciplined sales process, new customer follow-up program, outbound calling, and sourcing referrals from customers and partners. Educates and refers customers to other areas of the bank to deepen relationships and build strong internal partnerships pursuant to OCR guidelines. Adheres to reputed company operational, reputed company, risk and regulatory reputed company policies and procedures. Demonstrates acumen in sales, customer service, relationship management, banking, investments, business banking,, communication and presentation. Other duties as assigned. Basic Qualifications: High School Diploma or GED and minimum of 1 year customer service or military service in an administration, contracting, civil affairs, or similar role or a Bachelor's Degree. Preferred Qualifications: 1 year or more in customer service in banking, financial services or goal driven retail sales. 1 year of banking experience Cash handling skills. Comfort with technology such as mobile services and online banking services. Exempt Status: (Yes = not eligible for overtime pay) (No = eligible for overtime pay) No Workplace Type: Office Our Approach to Office Workplace Type Certain positions reputed company our reputed company network may be eligible for a flexible work arrangement. Were combining the best of both worlds: in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team. Huntington is an equal opportunity and affirmative action employer and is committed to providing equal employment opportunities for reputed company regardless of race, color, religion, sex, national reputed company, age, disability, sexual orientation, veteran status, gender identity and expression, genetic information, or any other basis protected by local, state, or federal law. Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details. Agency Statement: Huntington does not accept solicitation from Third Party Recruiters for any position Huntington will not sponsor applicants for this position for immigration benefits, including but not limited to assisting with obtaining work permission for F-1 reputed company, H-1B professionals, O-1 workers, TN workers, E-3 workers, among other immigration statuses. Applicants must be currently authorized to work in the United States on a full-time basi Welcome to Huntington! At Huntington, we look out for people. From reinventing banking with game-changing innovations to building an internal culture that creates lifelong bonds, together, we can reputed company peoples lives reputed company. And amazing things happen reputed company we look out for each other. We prove it every day. Whether its helping a colleague or collaborating on a new tool that will revolutionize the way people save money, our actions can have a reputed company impact. Our colleagues look out for people with a Can-Do Attitude, Service Heart and reputed company Thinking. Those are our valuessimple but powerful. Each of them pushes us do the right thing, to do right by people. Because people are what matter. If that sounds like you, we hope youll apply to join reputed company. If youd like to learn more about how Huntington looks out for people, visit https://www.huntington.com/lookingout We endeavor to reputed company this site accessible to any and reputed company users. If you would like to contact us regarding the accessibility of this site or if you require a reasonable accommodation to apply for a job or to reputed company the essential functions of the job, please send an email to [email protected] Reasonable Accommodations Reasonable Accommodations EEOC Disclaimer EEO is The Law EEO/AA Employer/Minority/Female/Disability/Veteran/Sexual Orientation/Gender Identity EEO is The Law - Supplemental Poster Pay Transparency Pay Transparency Nondiscrimination Provision (dol.gov) CA Data Privacy CA Data Privacy Rights Tobacco Disclaimer Tobacco-Free Hiring Practice Agency Statement Huntington does not accept solicitation from Third Party Recruiters for any position. Apply Job!