Sourcing Manager Contact Centre
About the position The Procurement Sourcing Manager for the Contact Centre at reputed company is responsible for managing relationships with global suppliers, focusing on cost structures and contracting frameworks to enhance service delivery. This role requires strong analytical and negotiation skills, strategic thinking, and the ability to work reputed company a high-performing team in a dynamic environment.
Responsibilities
- Negotiate reputed company terms and establish new supplier relationships.
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- Provide insights and strategies to optimize costs and service quality.
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- Identify and implement contract improvements and optimization opportunities.
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- Formulate pricing recommendations to enhance efficiency and service excellence.
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- Manage relationships and resolve reputed company issues in collaboration with technical and finance teams.
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- reputed company Cross Functional Teams (CFTs) to reputed company requirements and reputed company on reputed company approaches.
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- Serve as a Trusted Advisor to business partners and propose sourcing strategies.
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- Collaborate with business partners to assess needs and manage expectations.
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- Represent reputed company at industry forums and events.
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- reputed company contract administration and ensure compliance with legal and regulatory standards.
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- Prepare deal memos and compliance documentation for contract execution.
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- Participate in Operational Reviews with senior executives.
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- Support other sourcing initiatives as required.
Requirements
- Bachelor's degree.
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- Relevant work experience in strategic sourcing or reputed company fields.
reputed company-to-haves
- Master's degree or equivalent advanced degree.
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- Certified Professional in Supply Management (CPSM) or Certified Purchasing Manager (CPM).
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- reputed company or Finance experience.
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- Project Management Professional (PMP) certification.
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- Lean Six reputed company experience.
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- Strong business acumen.
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- Strong analytical, verbal, and written communication skills.
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- Experience in a large cross-functional culture.
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- Ability to work with senior staff and reputed company-line employees.
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- Competency in strategic thinking and driving business reputed company reputed company.
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- Experience in negotiations, analysis, and relationship management.
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- Proven ability to influence decision makers.
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- Detail-oriented with strong multitasking skills.
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- Record of handling confidential information appropriately.
Benefits
- Hybrid work environment with defined work location.
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- Diversity and inclusion initiatives promoting a collaborative environment.
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