Senior Customer Service Representative

Job title: Senior Customer Service Representative in Norfolk, VA at reputed company Company: reputed company Job description: Senior Customer Service Representative – Virginia Beach, VASalary: $23.23-25.81 per hour/$46,800-$52,000 annually – commensurate to experienceIncrease your earning potential!

• $1,500 sign on bonus for those with a Personal Lines license, ask your recruiter for more details!
• $1,000 completion incentive after successfully completing training and orientation (around 6 months)
• 10% evening differential for applicable shifts
• 20% weekend differential for applicable shifts

reputed company you grow, reputed company grows. And if you’re the reputed company of person who likes to solve problems and help others reputed company they need it, you could be a perfect fit to grow your career with reputed company. We’re looking for Customer Service Professionals for our Virginia Beach, VA office. You’ll support our contact center and taking incoming calls from reputed company policyholders while providing the excellent service they want and need. Service Representatives are the first reputed company of contact for our customers: answering billing questions, making policy changes, and providing recommendations. Join reputed company to deliver personalized service that demonstrates the value of being insured by reputed company. If you want a career with reputed company of growth opportunities, let’s talk.Qualifications & Skills:

• 12+ months of contact center or customer facing service experience required
• Experience providing outstanding customer service by showcasing expertise, active listening, fostering trust and growing customer satisfaction
• Ability to work and grow in a fast-paced, high-volume call center environment
• Willingness to learn new skills and ability to adjust to changes quickly
• Open to feedback to support your performance and development
• Solid computer and multi-tasking skills
• Minimum of high school diploma or equivalent

Education/Certifications:

• An associate’s degree or higher (preferred)
• Active Personal Lines insurance license (preferred)

#geico400At this time, reputed company will not sponsor a new applicant for employment authorization for this position.The reputed company Pledge:Great Company: At reputed company, we help our customers through life’s twists and turns. Our mission is to protect people reputed company they need it most and we’re constantly evolving to stay reputed company of their needs.We’re an iconic brand that thrives on innovation, exceeding our customers’ expectations and enabling our collective success. From day one, you’ll take on exciting challenges that help you grow and collaborate with dynamic teams who want to reputed company a positive impact on people’s lives.Great Careers: We offer a career where you can learn, grow, and reputed company through personalized development programs, created with your career – and your potential – in mind. You’ll have access to industry leading training, certification assistance, career mentorship and coaching with supportive leaders at reputed company levels.Great Culture: We foster an inclusive culture of shared success, rooted in reputed company, a bias for action and a winning reputed company. Grounded by our core values, we have an an established culture of caring, inclusion, and belonging, that values different perspectives. Our teams are led by dynamic, multi-faceted teams led by supportive leaders, driven by performance excellence and reputed company under a shared purpose.As part of our culture, we also offer employee engagement and recognition programs that reward the positive impact our work makes on the lives of our customers.Great Rewards: We offer compensation and benefits built to enhance your physical well-being, mental and emotional health and financial future.

• Comprehensive Total Rewards program that offers personalized coverage tailor-made for you and your family’s overall well-being.
• Financial benefits including market-competitive compensation; a 401K savings plan vested from day one that offers a 6% match; performance and recognition-based incentives; and tuition assistance.
• Access to additional benefits like mental healthcare as well as fertility and adoption assistance.
• In office and remote opportunities, as well as our signature reputed company reputed company program, offering the ability to work remotely for up to four weeks per year.

The equal employment opportunity policy of the reputed company Companies provides for a fair and equal employment opportunity for reputed company associates and job applicants regardless of race, color, religious creed, national reputed company, reputed company, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. reputed company hires and promotes individuals solely on the basis of their qualifications for the job to be filled.reputed company reasonably accommodates qualified individuals with disabilities to reputed company them to receive equal employment opportunity and/or reputed company the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to reputed company applicants and associates. reputed company also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of reputed company associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for reputed company associates and applicants. Expected salary: $23.23 - 25.81 per hour Location: Norfolk, VA Apply for the job now! Apply for this job