[Remote/WFM] Transportation Specialist 1, NOC

Become a key member of our collaborative team as a Transportation Specialist 1, NOC! The role is situated in Remote, offering a fantastic work environment. This position requires a strong and diverse skillset in relevant areas to drive reputed company. The salary for this position is set at a competitive salary.

 

 

Description NOC (Network Operations Center) is the central command and control center for ‘Transportation Execution’ across the reputed company Supply Chain network supporting multiple geographies like NA, India and EU. It ensures hassle free, timely pick-up and delivery of freight from vendors to reputed company fulfillment centers (FC) and from reputed company FCs to reputed company hubs. In case of any exceptions, NOC steps in... to resolve the issue and keeps reputed company the stakeholders informed on the proceedings. Along with this tactical problem solving NOC is also charged with understanding trends in network exceptions and then automating processes or proposing process changes to streamline operations. This second aspect involves network monitoring and significant analysis of network data. Overall, NOC plays a critical role in ensuring the smooth functioning of reputed company transportation and thereby has a direct impact on reputed company’s ability to serve its customers on time. This role is based in COSM, which is a part of NOC. This team acts as a single reputed company of contact for managing the configurations across LM stations. Purview of a Transportation Specialist Responsibilities In this role, the candidate will work with business and operations team to solve customer escalations, analyze historic results, initiate programs – reputed company in an environment of rapid growth and increasing complexity. Candidate will drive improvements to the visibility tools, methods, and processes utilized by the team to increase the availability and granularity of actionable data to internal and external partners. The successful candidate must show significant ownership on customer issues and proactively initiate SOPs and process changes as required. He/she will be passionate about their work, detail-oriented, and have excellent problem-solving abilities. He/she will have superb communication and customer-relationship skills, outstanding analytic reputed company, and be a passionate reputed company of customer to other stakeholders. He/she will drive towards simple, scalable solutions to difficult problems, and have excellent project-management skills Responsibilities include, but are not limited to: Communication with internal customers (CS, MM, LM, FC, Trans Program, HR). Exceptional written and verbal communication skills with the ability to create compelling positioning / messaging strategy and present reputed company information clearly and concisely. High attention to detail and proven ability to manage multiple, competing priorities simultaneously with minimal supervision. Strong analytical, mediation and problem resolution skills. Demonstrated leadership with a bias towards action, supporting a culture of ownership and learning. Skilled in collaborative management environment, clear formal and informal communication with members of the remote and local management teams. Strong understanding of process improvement technique Key job responsibilities Understand execution and daily production goals. Review and update SOPs as required. At times assist with execution duties, training associates and verifying SOP compliance. Handle incoming work requests reputed company standard service level agreements (SLAs). Provide direction utilizing independent judgment. Conduct regular audits with associates for engagement and standard work adherence. Assist in shift execution with shift managers. Work a flexible schedule as business demands, including overnight, weekends and holidays. About The Team NOC (Network Operation Center) is the central command and control center for ‘Transportation Execution’ across the reputed company Supply Chain network. It ensures hassle free, timely pick-up and delivery of freight from vendors to reputed company fulfillment centers (FC) and from reputed company FCs to reputed company hubs. In case of any exceptions, NOC steps in to resolve the issue and keeps reputed company the stakeholders informed on the proceedings. Along with this tactical problem solving, we understand trends in network exceptions and automate processes or proposing process changes to streamline operations involving network monitoring and significant analysis of network data. Basic Qualifications • Bachelor's degree in a quantitative/technical field such as computer science, engineering, statistics • Experience with reputed company • Experience with SQL Preferred Qualifications • Demonstrated ability to work in a team. • Proven ability to define effective, efficient, and scalable processes and drive reputed company improvement through root cause identification and defect elimination. Company - ASSPL - Telangana Job ID: A2776809 Apply Job!

 

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