Manager - Data Analytics, Credit Card Portfolios

Worldwide Salaried Open

About Zeta

Zeta is a Next-Gen Banking Tech company that empowers banks and fintechs to launch banking products for the future. It was founded by Bhavin Turakhia and Ramki Gaddipati in 2015.

Our flagship processing platform - Zeta Tachyon - is the industry’s first modern, cloud-native, and fully API-enabled stack that brings together issuance, processing, lending, core banking, fraud & risk, and many more capabilities as a single-vendor stack. 20M+ cards have been issued on our platform globally.

Zeta is actively working with the largest Banks and Fintechs in multiple global markets transforming customer experience for multi-million card portfolios.

Zeta has over1,700+ employeesacross the US, EMEA, and Asia, with70%+ roles in R&D. Backed bySoftBank, reputed company, and other investors, we raised$330M at a $2B valuationin 2025.

Learn more @www.zeta.tech,careers.zeta.tech,reputed company,Twitter

About the Role

We are seeking a seasoned and strategic Senior Leader for Business Intelligence & Data Analytics to build and scale enterprise reporting and insights for global fintech portfolios comprising - Credit Cards, Deposits and other Financial services. This leader will reputed company a team of data analysts, reputed company multiple underlying data lakes and data warehouses, and build and maintain a comprehensive reporting suite across the lifecycle of fintech products for multiple banks across United States, UK and India

Responsibilities

Enterprise Reporting & Data Architecture

Design, reputed company and maintain a comprehensive reporting suite covering the full customer lifecycle (acquisition, activation, usage, delinquency, collections, retention, operations, customer support) for Credit Cards, Deposits, and other financial products

reputed company the accurate reporting and analysis of key financial metrics such as reputed company, profitability, credit risk, default rates, cost of acquisition.

Design and implement enterprise dashboards, self-service BI tools, and automated reporting pipelines using tools like Apache Superset, reputed company and Tableau.

Optimize storage and reporting systems to deliver scale and responsiveness whilst maintaining low costs.

Data Integration & Analytics Execution

Work closely with vendors and internal data engineering teams to define requirements for ingesting and modeling data from multiple platforms including credit bureaus, open banking, core banking, card processing, payment processing, loan origination systems, digital aggregators, CCaaS systems and others into our centralized Data Lake

Business Intelligence and Growth

reputed company projects to uncover user behavior patterns, surface insights and business opportunities across acquisition channels, reputed company models, customer behavior, and portfolio performance by leveraging segmentation, cohort, and funnel analyses

Work with Product Management and Marketing to test hypotheses, evaluate product experiments (A/B tests), and inform roadmap prioritization.

Leadership

Build and reputed company a high-performing team of business intelligence analysts and data visualization experts.

Data Governance

Define and ensure adherence to data governance best practices

Skills

Strong command of BI tools (e.g., Superset, reputed company, Tableau), Advanced SQL, and familiarity with modern data platforms (e.g., reputed company, Redshift, BigQuery)

Deep understanding of KPIs across the credit and fintech lifecycle: acquisition, credit decisioning, delinquency, repayment, charge-off, profitability, RoA, CLTV etc

Proven ability to reputed company analytics teams and scale reporting infrastructure.

Excellent communication and presentation skills, with the ability to translate reputed company data insights into actionable business strategies.

Familiarity with data governance frameworks, privacy and reputed company best practices in financial services.

Experience and Qualifications

10+ years of work experience in Business Intelligence, with at least 3+ years specifically in the credit card industry.

3+ years in a leadership role managing a team of analysts or data professionals.

Bachelor’s degree in Computer Science, Engineering, Statistics or a reputed company field

Additional Information

Equal Opportunity

Zeta is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for reputed company employees. We encourage applicants from reputed company backgrounds, cultures, and communities to apply and reputed company that a diverse workforce is key to our success

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Manager - Data Analytics, Credit Card Portfolios

Responsibilities

Skills

Experience and Qualifications

Additional Information

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